Company: Allergan Aesthetics

Location: Orlando, FL

Expected salary:

Job date: Fri, 23 May 2025 22:40:10 GMT

Job description:

Job Title: Customer Support Specialist

Job Description:

We are seeking a dedicated Customer Support Specialist to provide exceptional support to our key customers and assist our sales and marketing teams. This role involves a blend of consultative support and proactive engagement within a healthcare setting, specifically focusing on practice management and marketing initiatives.

Responsibilities:

• Collaborate with sales and marketing teams to implement strategies that enhance customer satisfaction and drive business growth.
• Provide consultative support to key customers, understanding their unique needs and offering tailored solutions within a healthcare environment.
• Analyze financial data to assess the impact on customer practices and make recommendations for improvement and optimization.
• Develop and maintain strong relationships with customers, ensuring their concerns are addressed promptly and effectively.
• Assist in the creation of marketing materials and campaigns, aligning them with customer needs and market trends.
• Monitor and report on customer feedback, offering insights to improve services and products.
• Stay informed about industry trends and best practices to provide knowledgeable support and recommendations.

Qualifications:

• Strong experience in customer support or a related field.
• Solid understanding of practice management and marketing principles within the healthcare sector.
• Proficient in financial analysis and capable of interpreting data to inform customer strategies.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a fast-paced environment.

Join our team and play a vital role in supporting our customers and driving the success of our sales and marketing initiatives!