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Analyst, Loyalty Program & Member Experience Insights – Loblaw – Toronto, ON

Company: Loblaw

Location: Toronto, ON

Expected salary:

Job date: Tue, 21 Oct 2025 22:53:27 GMT

Job description: but not limited to Loyalty Partnerships, Technology & Analytics, Loyalty Operations, Loblaw Digital, & Marketing Does this sound…, digital, & survey sentiment) to inform PC Optimum’s strategy Support ongoing measurement of program performance with a focus…

The content revolves around the strategic development of the PC Optimum loyalty program, emphasizing several key areas:

  1. Loyalty Partnerships: Enhancements and expansions to partnerships to improve customer value and engagement.

  2. Technology & Analytics: Utilization of advanced technologies and analytics to better understand customer behavior and preferences, driving program innovation.

  3. Loyalty Operations: Streamlining operations to ensure efficient program execution and customer satisfaction.

  4. Loblaw Digital: Leveraging digital platforms to enhance the customer experience and integrate loyalty offerings.

  5. Marketing: Implementing targeted marketing strategies that resonate with customer sentiment, informed by ongoing surveys and performance measurements.

The overall focus is on continuously assessing and adapting the program based on performance data to refine strategies and enhance customer loyalty.

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