Company: NV5

Location: Orlando, FL

Expected salary:

Job date: Fri, 22 Aug 2025 06:24:46 GMT

Job description:

Job Title: Client Relationship Manager

Job Description:

We are seeking a dynamic Client Relationship Manager to join our team. In this role, you will be responsible for fostering and maintaining strong client relationships to generate repeat and referral business. As the primary point of contact for our clients, you will ensure a high level of satisfaction and engagement, addressing their needs and concerns promptly.

Key Responsibilities:

• Build and maintain robust relationships with clients to understand their goals and expectations.
• Proactively identify opportunities for repeat business and referrals through excellent service.
• Participate in marketing initiatives and networking events to promote our brand and expand our client base.
• Collaborate with internal teams to develop tailored solutions that meet client needs.
• Regularly communicate with clients to gather feedback and insights, ensuring continuous improvement in service delivery.
• Track client interactions and provide regular updates to management on relationship status and growth opportunities.

Qualifications:

• Proven experience in client management or a related field.
• Strong interpersonal and communication skills, with an ability to connect with diverse clientele.
• A proactive approach to problem-solving and relationship-building.
• Experience in marketing and participating in networking events is a plus.
• Ability to work collaboratively within a team and independently.

Join us to make a lasting impact on our clients and drive business growth through strong relationships and exceptional service!