Company: Sally Beauty Supply

Location: Orlando, FL

Expected salary:

Job date: Wed, 23 Jul 2025 02:48:45 GMT

Job description:

Job Title: Retail Brand and Omni-Channel Manager

Job Description:

We are seeking a dynamic Retail Brand and Omni-Channel Manager to join our team. This role will focus on enhancing our in-store selling model while also driving our omni-channel strategies to ensure an integrated customer experience across all platforms.

Key Responsibilities:

• In-Store Selling Model: Oversee and enhance the in-store selling model to maximize customer engagement and sales performance. Ensure all brand standards, including merchandising and Plan-O-Grams (POGs), are consistently met.

• Brand Standards Compliance: Work closely with store teams to ensure adherence to brand merchandising guidelines and marketing initiatives. Regularly assess and improve visual displays and promotional placements.

• Omni-Channel Strategy Implementation: Collaborate with digital and operations teams to implement omni-channel fulfillment strategies such as Ship from Store (SFS), Same Day Delivery (SDD), and Buy Online, Pick Up In Store (BOPIS).

• Process Optimization: Identify and implement processes that support our digital strategies, ensuring efficiency and effectiveness in omni-channel operations.

• Performance Monitoring: Analyze sales data and customer insights to evaluate the success of in-store and omni-channel initiatives. Provide recommendations for continuous improvement.

• Cross-Functional Collaboration: Engage with marketing, operations, and IT teams to ensure a seamless integration of in-store and online experiences.

Qualifications:

• Bachelor’s degree in Marketing, Business, or a related field.
• Minimum of [X years] experience in retail management, merchandising, or related fields.
• Strong understanding of both in-store and digital retail environments.
• Excellent analytical, communication, and interpersonal skills.
• Proven ability to drive sales and enhance customer experiences through strategic initiatives.

Join us in creating a cohesive and engaging shopping experience for our customers across all channels!