Company: Sally Beauty Supply

Location: Orlando, FL

Expected salary:

Job date: Wed, 23 Jul 2025 06:17:15 GMT

Job description:

Job Title: Retail Sales and Omni-Channel Specialist

Job Description:

We are seeking a dynamic Retail Sales and Omni-Channel Specialist to join our team. This role will focus on executing our in-store selling model while seamlessly integrating with our digital strategies to enhance the overall customer experience.

Key Responsibilities:

• In-Store Sales & Brand Standards: Drive sales by ensuring that all brand standards—including merchandising and Planogram (POG) compliance—are meticulously maintained. Collaborate with store teams to optimize product displays and enhance customer engagement.

• Omni-Channel Integration: Implement and manage omni-channel fulfillment processes, including Ship from Store (SFS), Same Day Delivery (SDD), and Buy Online Pickup In-Store (BOPIS). Work closely with digital and operational teams to ensure a cohesive shopping experience across all platforms.

• Marketing Initiatives: Support marketing strategies by actively promoting in-store campaigns and product launches, ensuring all promotional materials are prominently displayed and aligned with brand guidelines.

• Process Improvement: Continuously evaluate and enhance omni-channel processes to ensure efficiency and customer satisfaction. Provide insights and feedback to management on strategies for improvement and optimization.

• Team Collaboration: Work closely with cross-functional teams, including marketing, digital, and store operations, to develop and execute initiatives that enhance brand visibility and drive sales.

Qualifications:

• Proven experience in retail sales, preferably in a high-traffic environment.
• Strong understanding of omni-channel retail strategies and best practices.
• Excellent communication and interpersonal skills.
• Ability to analyze trends and make data-driven decisions.
• Proficiency in retail management systems and digital tools.

Join our team and play a pivotal role in transforming the shopping experience through excellence in both in-store and digital strategies!