Company: Sally Beauty Supply

Location: Orlando, FL

Expected salary:

Job date: Wed, 23 Jul 2025 04:20:55 GMT

Job description:

Job Title: Omni-Channel Sales Specialist

Job Description:

We are seeking a dynamic Omni-Channel Sales Specialist to join our team and drive success both in-store and through our online platforms. This role is crucial for ensuring that all brand standards are met and that customer experiences are consistently exceptional across all channels.

Key Responsibilities:

• In-Store Selling Model:

  • Actively engage with customers to understand their needs and drive sales through personalized interactions.
  • Maintain high visual merchandising standards to create an inviting shopping environment.
  • Implement and uphold Plan-o-grams (POGs) to ensure product displays align with brand guidelines.

• Omni-Channel Strategy Support:

  • Collaborate with the marketing team to roll out promotional campaigns across all platforms, ensuring cohesive messaging.
  • Optimize processes for Omni-channel fulfillment, including services like Store Fulfillment Service (SFS), Same-Day Delivery (SDD), and Buy Online, Pick Up In-Store (BOPIS).
  • Utilize digital strategies to enhance customer relationships and drive traffic to both physical and virtual stores.

• Performance Improvement:

  • Analyze sales data and customer feedback to identify areas for improvement in both in-store and online sales strategies.
  • Contribute to the ongoing development of training programs focused on Omni-channel best practices.

Qualifications:

• Strong understanding of both retail sales strategies and digital marketing.
• Experience in visual merchandising and customer engagement techniques.
• Familiarity with Omni-channel fulfillment methods and digital marketing platforms.
• Excellent communication and interpersonal skills.

Join us in creating a seamless shopping experience that exceeds customer expectations and drives brand loyalty!