It’s fun to work in a company where people truly BELIEVE in what they’re doing !
The AIR MILES Rewards Program has earned the trust and support of more than two-thirds of Canadian households. For over two decades, we have helped our Partners use Canada’s most widely accepted loyalty currency, AIR MILES® reward miles, to influence customer behaviour, drive profitability, and build long-term relationships.
Benefits and Perks at AIR MILES:
- COVID-19 Work-from-Home safety response
- Annual Wellness Subsidy
- Loyalty Days and Anniversary Air Miles
- Recognized as Canada’s Top Employer
- Extensive Learning and Development Tools and Programs
- Flexible Work Arrangements
- Tuition Reimbursement
- Summer Hours Program
- AIR MILES Gold® Collector
- Group RRSPs & Company match
- Wellness Resources including Cognitive Behavioural Therapy
- Volunteer Paid Time Off Program
There’s a reason we’re recognized as one of the best places to work year after year: We give you more than a place to work, we give you a place to grow your career. That’s what sets us apart.
What Will You Work On?
As the AD, eCommerce and Non-Travel Rewards, you will oversee the eCommerce Merchandising strategy for our Reward portfolio and are accountable for achieving the redemption and profitability objectives. As we evolve our eCommerce strategy, you will be a key player in bringing best-in-class thinking with the skills and experience to deliver a compelling eCommerce experience to our Collectors. Success in the role will require a strong leader that can deliver results in a fast-paced environment, can effectively develop and coach a team, and leads by example in cross-functional collaboration.
How Will You Create Impact?
- Accountable for defining and executing the overall online merchandising strategy to achieve redemption targets (sales), conversion goals, assortment productivity, and profitability of Merchandise, Digital, and Experience Rewards.
- Perform ongoing analysis of the business, providing insights on new ways to drive sales and profitability, including analysis on pricing, costing, competitors, and market trends.
- Work collaboratively with various cross functional teams such as Product, Marketing, Analytics, Buying/Logistics to create a compelling online shopping experience for Merchandise, Digital, and Experience Rewards
- Ensure our marketing plans and growth targets are supported with inventory through collaborating with our buying team
- Ideate and explore partnerships for new Reward categories.
- Manage relationships and day-to-day oversight with 3rd Party partners
- Partner with Data & Analytics team and with direct reports to conduct business performance analysis that will drive future decision making on assortment, pricing, promotional calendar.
- Prepare materials for regular business updates, projects, and proposals for internal/external stakeholders
- Lead, coach, and develop talent on the eCommerce Merchandising team
Let’s Talk About You:
- Post-secondary degree in Business or related field
- 5+ years’ experience in eCommerce merchandising or retail category management is required, with proven knowledge of category management process and developing action plans to grow sales and profitability
- Have a strong working knowledge and passion for digital retail landscape.
- Strong leadership, communication, interpersonal and problem-solving skills
- Ability to negotiate and influence both internal and external stakeholders
- Strong analytical skills and ability to independently identify and drive growth opportunities through to execution
- Strong knowledge of Microsoft Office Suite (especially Excel and Power Point) and the ability to quickly learn internal systems, processes and additional software/web-based applications
Diversity, Equity and Inclusion
AIR MILES is for everyone. We are committed to embedding inclusion in the way we work and the services we offer. We believe that inclusion is not only a strength but a competitive advantage for AIR MILES and we focus on building a culture of inclusion that enables us to perform, innovate and be ourselves.
In your application, please feel free to advise if you require reasonable accommodation for the interview process. We welcome you to note which pronouns you use (for example: she/her/hers, he/him/his, they/them/theirs, etc). Please know interviews are currently being conducted remotely, via phone or video call. We look forward to ‘virtually’ meeting you!
Meet our Employee Resource Groups (ERGs)
AIR MILES is home to many Employee Resource Groups that represent different identities and interests of our Associates. Learn more about them below.
Pride at AIR MILES (PAL): PAL (Pride at LoyaltyOne) is focused on promoting diversity through a safe and inclusive working environment for all Associates, regardless of sexual orientation, gender identity, or gender expression.
Women’s Leadership Initiative (WLI): The Women’s Leadership Initiative, is a grassroots initiative at AIR MILES. Our mission is to champion the growth and empowerment of women at AIR MILES.
The Sustainables: This is an employee resource group dedicated to empowering Associates to make a difference in their own lives around the environment and climate change action.
Toastmasters: Toastmasters International teaches communication and leadership skills through a worldwide network of clubs.
Our COVID-19 Response
The well-being of our Associates is our top priority. Since March 2020, we made the decision to ask all Associates to work from home until further notice. Everyone is set up with the tools and resources required to stay connected and make work-from-home routines more comfortable. We continue to follow the guidance of the provinces, municipalities & public health agencies that we operate in as well as consider the safety, health and interests of our Associates, as we make decisions about reopening our office locations.
Check us out – AIR MILES, a LoyaltyOne Company on StackOverflow | LinkedIn | Glassdoor | Facebook |
Twitter | Instagram LoyaltyOne Culture | Instagram AIR MILES
About AIR MILES
Today, there are more ways than ever to engage shoppers. At AIR MILES, we believe that understanding the people behind the purchase is key to winning their hearts – and their wallets. For over two decades and from more than fifty locations around the globe, we have paired expertise in shopper behavior with advanced analytics to uncover the data-driven insights that drive successful loyalty, marketing and merchandising solutions. At AIR MILES, we know that in coming together we are at our strongest – and that together we can help shape the future for our clients, their shoppers and our communities. AIR MILES is an Alliance Data company.
Alliance Data is an Equal Employment Opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities in accordance with legislation.
Alliance Data participates in E-Verify.
Customer Relations
Job Type:
Regular
CLICK TO APPLY
No comment yet, add your voice below!