Company: Mastercard

Location: Toronto, ON

Expected salary:

Job date: Sun, 02 Mar 2025 02:41:24 GMT

Job description: Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryAssociate Managing Consultant, Program Management, Advisors Client ServicesAssociate Managing Consultant – Program ManagementAdvisors & Consulting ServicesServices within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Program Management consultants lead clients through business transformations by implementing strategically important Mastercard assets and services to bring value and drive growth. They serve as the Center of Engagement across all stakeholders within Mastercard and the client’s organization.Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercardRoles and ResponsibilitiesYou will manage multiple projects within a portfolio, providing efficient and effective coordination of a complex range of activities by clearly defining project team and stakeholder roles and responsibilities that are aligned with the delivery of the expected benefits. You will ensure effective identification of risks and pro-active solutioning to mitigate risks and impact on timelines.Client ImpactManage deliverable development and workstreams on multiple large, complex high-value projects across a range of industries, problem statements, and culturesUtilize proven, accredited project and change management methodologies and techniques to help clients drive measurable valueDefine scope, timelines, and budget and perform cost, benefit, and risk analysesReport on issues, risks, progress, and timelines and summarize effectively, offering analysis, options, and credible solutionsManage working relationship with client managers, and act as trusted and reliable partnerTeam Collaboration & CultureDevelop sound business recommendations and deliver effective client presentationsPlan, organize, and structure own work and that of junior project team members to address client problemsLead team and external meetings, and lead or co-lead project managementContribute to the firm’s intellectual capital and solution development, being a strong brand ambassador for Mastercard and Data & ServicesGrow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior team membersQualificationsBasic qualificationsUndergraduate degree with work experience in project management and change management methodologies and techniques4-6 years of Project Management experienceExposure to financial institutions, payments, and/or consultanciesExperience managing clients or internal stakeholdersLogical, structured thinkingAdvanced Word, Excel, and PowerPoint skillsAbility to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environmentAbility to communicate effectively in English and the local office language (if applicable)Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needsPreferred qualificationsExperience developing and implementing solutions and measuring impact on clients’ businessExperience coaching junior consultantsHave completed or interested in pursuing recognized professional accreditation, such as Project Management Professional (PMP)Knowledge of Project Management toolsExposure to payments and/or retail banking or merchantsMBA or master’s degree with relevant specialization (not required)Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Mastercard powers economies and empowers people in over 200 countries by offering secure, simple, and smart digital payment solutions. The Associate Managing Consultant – Program Management at Mastercard’s Advisors & Consulting Services team leads clients through business transformations and helps drive growth by implementing strategic assets and services. The role involves managing multiple projects, identifying risks, and delivering measurable value to clients. Basic qualifications include project management experience, exposure to financial institutions, and strong communication skills. Mastercard is an equal opportunity employer and values diversity. All employees are expected to adhere to information security policies and practices.