Company: Nexus Executives

Location: Orlando, FL

Expected salary:

Job date: Sun, 15 Jun 2025 00:15:25 GMT

Job description:

Job Description: AT&T Customer Service Representative

Location: Orlando, FL
Company: Nexus Executive Group

Nexus Executive Group is a leading sales and marketing firm based in Orlando, known for partnering with innovative clients to drive growth and enhance customer experiences. We are currently seeking an enthusiastic and motivated AT&T Customer Service Representative to join our dynamic team.

Key Responsibilities:

• Customer Engagement: Serve as the primary point of contact for customers, providing exceptional service and support while addressing inquiries about AT&T products and services.
• Collaboration: Work closely with the marketing and sales teams to effectively promote offerings, share feedback, and enhance customer satisfaction.
• Problem Solving: Address and resolve customer issues efficiently while ensuring a positive experience through active listening and communication.
• Product Knowledge: Maintain up-to-date knowledge of AT&T products, services, promotions, and policies to provide accurate information and recommendations.
• Sales Support: Assist in identifying potential upselling opportunities and contribute to achieving sales targets through proactive engagement with customers.
• Feedback Loop: Gather customer feedback and insights to communicate to management for continuous improvement in service delivery and marketing strategies.

Qualifications:

• Excellent communication and interpersonal skills
• Strong problem-solving abilities and a customer-first mindset
• Previous experience in customer service or related fields is a plus
• Ability to work in a fast-paced environment and manage multiple tasks
• Passion for technology and eagerness to learn about new products

Why Join Us?

At Nexus Executive Group, we value teamwork, innovation, and dedication. You’ll have the opportunity to develop your skills, work with like-minded professionals, and contribute to meaningful projects that directly impact our clients’ success. If you’re looking to make a difference and grow in a dynamic sales and marketing environment, we want to hear from you!

Ready to take the next step? Apply today to join our vibrant team and help us connect customers with the best of AT&T!