Company: Software Resources

Location: Orlando, FL

Expected salary:

Job date: Sat, 11 Oct 2025 05:33:01 GMT

Job description:

Job Title: Digital Business Analyst

Job Description:

We are seeking a proactive and detail-oriented Digital Business Analyst to join our dynamic team. This role is instrumental in bridging the gap between our Digital & Technology departments and the Marketing & Sales teams. You will leverage your understanding of digital technologies and business processes to gather and interpret requirements, ensuring that our technological solutions align with business objectives.

Key Responsibilities:

• Collaborate with Marketing, Sales, and Digital & Technology teams to gather, document, and analyze business requirements for various projects and initiatives.
• Facilitate requirement gathering sessions, ensuring all stakeholders contribute effectively, regardless of their technical proficiency.
• Translate complex technical concepts into easily understandable language for non-technical team members, enabling clear communication and informed decision-making.
• Develop comprehensive requirement specifications, user stories, and process maps to guide the design and implementation of digital solutions.
• Assist in the evaluation and optimization of existing digital tools and systems, recommending improvements that drive business efficiency and enhance user experience.
• Support cross-functional teams throughout the project lifecycle, ensuring alignment with business goals and timely delivery of solutions.
• Stay updated on industry trends and emerging technologies to continually improve processes and solutions within the organization.

Qualifications:

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• Proven experience in a business analyst role, preferably in a digital context.
• Strong understanding of digital marketing, sales processes, and technology applications.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
• Proficient in document management and project management tools.
• Analytical mindset with problem-solving abilities.

Join us to play a vital role in enhancing our digital capabilities while fostering collaboration between technical and non-technical teams in our organization!