Company: Canada Goose

Location: Toronto, ON

Job description: Company DescriptionCanada Goose isn’t like anything else. We’ve built something great, something special – an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To Live in the Open. At Canada Goose, you’re part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by a purpose to keep the planet cold and the people on it warm. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.Here, opportunities are everywhere – to try something new, to learn, to do meaningful and impactful work, and they’re yours for the taking.Job DescriptionAbout The Role:

• Develop and execute fully integrated and multi-channel marketing programs that bring together full funnel Media, Digital, PR, Influencer Marketing, Community, Partnerships, Retail and Wholesale Marketing designed to build brand affinity among target consumers and drive commercial goals in the Canadian marketplace.
• Work as an integrated partner across global marketing and cross-functional teams, developing positive relationships to achieve regional goals.
• Regularly review and analyze brand insights and apply key findings.
• Manage budgets for all Canadian marketing activities; conduct regular reviews with internal teams and finance partners.
• Oversee agency partners across PR, Experiential and Media; ensure strong and healthy working relationships with all vendors.
• Evaluate and explore key partnerships in Canada that can benefit brand health and affinity among consumers.
• Partner with strategic wholesale accounts to develop and execute marketing programs that align to global and regional goals.
• Lead retail marketing strategies designed to drive foot traffic, community engagement and best-in-class product experience.
• Oversee the development of full funnel paid marketing programs in partnership with local channel leads.
• Refine and support Community building programming that builds upon the global strategic framework and deepens the connection with Canadians.
• Partner with key cross-functional partners from department such as eComm, Retail, Planning and Product to define commercial opportunities and long-term product strategies for priority markets.
• Build and nurture a team of exceptional marketers.

About You:

• 10+ years of direct work experience in a marketing management capacity
• Experience in a field such as fashion, outdoor apparel, or retail is considered a strong asset
• A working and strategic understanding of communications both on and offline, including public relations
• Excellent understanding and working knowledge of brand building and brand management
• Demonstrates a wide range of marketing skills, including planning and implementation, research and analysis, product launch, public relations, advertising, sponsorships, product placements, partnerships, event planning, digital strategy and execution, marketing material production, etc.
• Exhibits the ability to apply appropriate analysis to draw meaningful insights and conclusions
• Highly effective project management, prioritization, multi-tasking, and time management skills to meet deadlines
• Proven team player who is both flexible and adaptable
• A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills
• Regularly provides others with helpful guidance, advice, and tips on their performance and professional development

Additional InformationWhat’s in it For You?

• A company built on Canadian roots and heritage
• Your work is recognized with a comprehensive and competitive Total Rewards Program
• Opportunities for career growth through numerous internal and external programs
• Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
• Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• Inspiring leaders and colleagues who will lift you up and help you grow

We believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work everyday. We believe every one of our team members enriches our diversity by exposing us to varying ways to understand the world, identify challenges, and to discover, design, produce, and deliver great products and service. Our different perspectives are what enable us to create, dream and live in the open.Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.There are multiple ways to interview with us! If you require any interview accommodation for your interview, please e-mail us at HR@canadagoose.com.
Canada Goose is an iconic lifestyle brand focused on inspiring people to live bravely in the world outside. They are looking for a Marketing Director in Canada to develop and execute marketing programs that drive brand affinity and commercial goals. The ideal candidate has 10+ years of marketing management experience, a strong understanding of brand building, and excellent project management skills. Canada Goose offers a competitive Total Rewards Program, opportunities for career growth, and a commitment to creating an inclusive and equitable working environment.
Job Description

We are currently seeking a talented and highly motivated individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing excellent customer service to our clients, handling incoming calls and emails, and resolving any issues or concerns that may arise.

Key Responsibilities:
– Answering incoming calls and responding to customer inquiries in a professional and timely manner
– Maintaining a high level of customer satisfaction through effective communication and problem-solving
– Processing orders, returns, and exchanges accurately and efficiently
– Collaborating with other team members to ensure seamless customer service delivery
– Keeping detailed records of customer interactions and transactions

Qualifications:
– High school diploma or equivalent
– 1-2 years of experience in a customer service role
– Excellent communication and interpersonal skills
– Strong problem-solving abilities
– Proficiency in Microsoft Office Suite and CRM software

If you are a friendly and customer-focused individual with a passion for providing exceptional service, we would love to hear from you. Apply now to join our team and make a positive impact on our customers’ experience.

Expected salary:

Job date: Wed, 07 Aug 2024 22:56:52 GMT