Company:

Location: Orlando, FL

Expected salary: $60000 – 65000 per year

Job date: Sun, 03 Aug 2025 22:07:28 GMT

Job description:

Job Title: Hotel Operations Manager

Job Description:

We are seeking an experienced Hotel Operations Manager to oversee the day-to-day operations of our establishment, ensuring exceptional service and performance in alignment with our strategic goals. The ideal candidate will possess comprehensive knowledge of hotel operations, including but not limited to marketing plans, security and safety programs, and personnel management.

Key Responsibilities:

• Operational Oversight: Manage all aspects of hotel operations, ensuring all departments function smoothly and efficiently.
• Marketing Plans: Develop and implement innovative marketing strategies to enhance occupancy rates and brand awareness, while analyzing market trends to maximize revenue.
• Security and Safety Programs: Establish and enforce robust safety and security protocols to safeguard guests, staff, and property. Conduct regular safety drills, inspections, and training.
• Personnel Management: Recruit, train, and supervise staff, fostering a team-oriented environment. Implement performance evaluations and staff development programs to enhance employee skills and satisfaction.
• Financial Management: Monitor budgets, optimize expenses, and ensure financial targets are met while delivering exceptional guest experiences.
• Guest Relations: Enhance guest satisfaction by addressing concerns promptly and efficiently, promoting a welcoming atmosphere throughout the hotel.

Qualifications:

• Bachelor’s degree in Hospitality Management or related field.
• Proven experience in hotel operations, including marketing and personnel management.
• Strong understanding of health, safety, and security regulations within the hospitality industry.
• Excellent leadership, communication, and organizational skills.
• Ability to analyze data and market trends to make informed decisions.

Join our team and play a pivotal role in delivering an outstanding experience for our guests while driving our hotel’s success within the market.