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Center Operations Specialist – United Service Organizations – Orlando, FL

Company: United Service Organizations

Location: Orlando, FL

Expected salary:

Job date: Thu, 11 Sep 2025 04:00:35 GMT

Job description:

Job Title: Management and Marketing Specialist

Job Description:

We are seeking a dynamic Management and Marketing Specialist to join our team in a role that bridges management, marketing, retail, customer service, and recreation facility operations. The ideal candidate has relevant experience in the non-profit sector and is passionate about enhancing community engagement through effective program management and marketing strategies.

Key Responsibilities:

  • Oversee daily operations of the facility, ensuring exceptional customer service and a welcoming environment for all visitors.
  • Develop and implement targeted marketing campaigns to promote programs and events, leveraging both traditional and digital platforms.
  • Utilize volunteer management software to coordinate volunteer efforts, recruit community members, and manage schedules, ensuring efficient operations and enhanced community involvement.
  • Engage with the community through social media platforms, crafting compelling content that resonates with our audience and raises awareness of our programs and initiatives.
  • Collaborate with team members to design, implement, and evaluate programs that meet the needs of our community and align with the organization’s mission.
  • Monitor and analyze marketing efforts and their effectiveness, adjusting strategies as needed to improve outreach and engagement.
  • Support fundraising efforts through marketing initiatives and community outreach, fostering relationships with local businesses and community leaders.

Qualifications:

  • Relevant experience in management, marketing, customer service, or related roles, preferably within a non-profit environment.
  • Familiarity with volunteer management software and social media platforms is essential. Experience with Digital Cheetah is a plus.
  • Strong communication and interpersonal skills, with the ability to engage and inspire a diverse audience.
  • Creative problem-solving skills and a results-oriented mindset.
  • Passion for recreation, community service, and non-profit work.

Join us in making a meaningful impact in our community through engaging programs, effective marketing, and top-notch management. Apply today to be part of a dedicated team committed to excellence and community enrichment!

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