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Company: CIBC

Location: Toronto, ON

Job description: We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What You’ll Be Doing

Direct Financial Services (DFS) provides personal and business clients across Canada with direct-to-consumer products and services through a strong network of sites and Contact Centers. Lines of business include; CIBC Investor’s Edge and Simplii Financial. DFS priorities are aligned to CIBC’s priorities to focus on our clients, innovate for the future, and simplify our bank.

Reporting to the Director of Digital Distribution & Sales, the Analyst will lead the execution of mass and targeted digital marketing campaigns to increase digital sales and client engagement. The Analyst will lead campaign execution across all digital channels, including Simplii.com, online and mobile banking, and email, for all Simplii product offerings, including chequing and savings accounts, credit cards, mortgages, personal loans and lines, and investment products. The Analyst will collaborate with partners to optimize end-to-end digital client journeys.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You’ll Succeed

Collaboration & Communication – Work with business partners to execute mass and targeted digital marketing campaigns on digital channels, including Simplii.com, online banking, mobile banking, and email, to increase revenue and deepen relationships with clients. Lead meetings to align on campaign objectives, targeting, digital channel tactics, client journeys, content, and timelines Oversee development, testing, and deployment of digital campaign communications. Work in an agile environment with a cross-functional team to support marketing campaign sprint cycles with the focus on achieving key performance targets. Use data and client feedback to reduce client irritants throughout digital campaign journeys

Providing feedback – Provide recommendations based on best practices, past performance, and A/B testing to deliver strong campaign results and optimal client experiences. Organize feedback and campaign retrospectives with stakeholders and ensure identified optimizations and best practices are shared to improve overall campaign execution

Identify and implement – Identify email best practices and efficiencies to increase email response rates, improve time to market, and increase email frequency

Track & Assess Performance- Track digital marketing campaigns and lead prioritization discussions with stakeholders for alignment on campaign roadmap. Assess digital sales performance for digital campaigns and communicate campaign launch details to partners

Cross-Functional Relationships -Create and manage functional relationships with Simplii teams, including Simplii Product & Growth teams, Optimization team, and Analytics & Insights team to ensure campaigns meet growth objectives and product goals. Build relationship with other CIBC teams including Marketing Communications and Technology to ensure all Simplii partners are supported .Attend meetings and foster relationships with vendors that can support Simplii in achieving sales goals

Who You Are

You possess university degree, and/or equivalent work experience

You have experience with executing and managing digital sales roadmaps

You are digitally Savy. You seek out innovative solutions and embrace evolving technologies and can easily adapt to new tools and trends

You have Analytic skills including a track record of making recommendations based on data driven business insights

You demonstrate experience in tools to understand and optimize the client journey, such as Adobe Analytics, Adobe Audience Manager, Adobe Target, and JIRA

You have the ability to partner and work closely with internal and external business partners to assess and recommend plans of action

You embrace and advocate change. Agile/ Adaptable and comfortable with working in a fast-paced environment and comfortable working in ambiguous situations

You are a strong Communicator. Enjoys making sense of information and confident in your ability to communicate detailed information in an actionable way

Values matter to you. You bring your real self to work and you live our values – trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location Toronto-161 Bay St., 4th

Employment Type Regular

Weekly Hours 37.5

Skills Agile Fundamentals, Agile Fundamentals, Atlassian JIRA, Campaign Development, Campaign Performance Analysis, Campaign Strategy Development, Communication, Communication Delivery, Creating Campaigns, Customer Engagement, Data Compilation, Digital Adoption, Digital Channels, Digital Distribution, Digital Leadership, Digital Marketing, Digital Marketing Analysis, Digital Marketing Optimization, Email Marketing, Financial Products, Innovation, Marketing, Marketing Campaign Analysis, Marketing Campaign Development, Marketing Campaign Management {+ 13 more}
CIBC is looking for talented and passionate professionals to join their team in order to provide direct-to-consumer products and services through digital channels. The Analyst role involves leading digital marketing campaigns to increase sales and client engagement, collaborating with partners, providing feedback, identifying and implementing best practices, and tracking performance. The ideal candidate possesses a university degree or equivalent work experience, experience with executing and managing digital sales roadmaps, analytical skills, ability to adapt to new tools and trends, and effective communication skills. CIBC offers competitive pay, benefits, and a supportive work environment conducive to personal and professional growth. The job is located in Toronto and requires 37.5 hours per week. CIBC is committed to creating an inclusive environment and provides an accessible candidate experience.
Title: IT Support Technician

Company: Confidential

Location: Miami, Florida

Job Type: Full-time

Salary: $50,000 – $60,000 per year

Job Description:

We are looking for a proactive and experienced IT Support Technician to join our team. The ideal candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software. The IT Support Technician will diagnose and resolve technical issues, as well as assist with the implementation of new IT solutions and system upgrades.

Responsibilities:

– Provide technical support to end-users in person, over the phone, or via email
– Troubleshoot and resolve hardware, software, and network issues
– Install and configure computer systems, printers, and peripherals
– Assist with system upgrades and implementation of new IT solutions
– Maintain accurate records of technical issues and resolutions
– Collaborate with IT team members to ensure smooth operation of the company’s IT infrastructure
– Stay up-to-date with the latest technologies and best practices in IT support

Requirements:

– Proven experience as an IT Support Technician or similar role
– Strong knowledge of computer systems, network security, and software applications
– Excellent troubleshooting and problem-solving skills
– Good communication and customer service skills
– Ability to work independently and prioritize tasks effectively
– Relevant certification or degree in IT or computer science is a plus

If you are a motivated and technically proficient individual with a passion for IT, we encourage you to apply for this exciting opportunity. We offer competitive compensation and benefits, as well as the chance to work in a dynamic and collaborative environment. Join our team and take your IT career to the next level!

Expected salary:

Job date: Sun, 18 Feb 2024 05:12:02 GMT