Company: Nexmos Design

Location: Orlando, FL

Expected salary: $50000 – 60000 per year

Job date: Tue, 29 Jul 2025 22:55:30 GMT

Job description:

Job Title: Client Services Manager

Job Description:

We are seeking an enthusiastic and results-driven Client Services Manager to join our dynamic Marketing team. This role is ideal for individuals with a background in marketing or a related field who have a proven track record in client service, account management, or relationship-based roles.

Key Responsibilities:

• Develop and maintain strong relationships with clients, ensuring their needs and expectations are met.
• Act as the primary point of contact for clients, managing all communication and project updates.
• Collaborate with internal teams to ensure the delivery of high-quality marketing materials and services.
• Identify opportunities for upselling and cross-selling to maximize client satisfaction and business growth.
• Conduct regular check-ins and feedback sessions with clients to assess their satisfaction and gather insights.
• Prepare reports and presentations on client performance and market trends for internal and external stakeholders.

Qualifications:

• Bachelor’s degree in Marketing, Business, or a related field preferred.
• Demonstrated experience in client service, account management, or relationship-building positions.
• Excellent communication and interpersonal skills, with the ability to engage effectively with clients and team members.
• Strong problem-solving skills and the ability to manage multiple projects simultaneously.
• Proficiency in CRM software and marketing tools.
• A proactive attitude, with a passion for delivering outstanding client experiences.

Join us and be part of a team that values creativity, collaboration, and client success!