Company: WSA Americas

Location: Orlando, FL

Expected salary:

Job date: Wed, 10 Sep 2025 07:17:50 GMT

Job description:

Job Title: Hearing Care Technology Support Specialist

Job Description:

We are seeking a dedicated Hearing Care Technology Support Specialist to join our dynamic team. This role is pivotal in ensuring the effective implementation and use of our comprehensive range of hearing care technologies, which includes various distinct hearing brands and innovative digital platforms.

Key Responsibilities:

• Collaborate with field staff to provide exceptional support for marketing events that showcase our hearing care solutions.
• Act as a liaison between technical teams and customers, addressing any inquiries or concerns regarding our products and services.
• Assist in minimizing fitter-level issues by offering training and resources to staff, ensuring smooth operations in the field.
• Maintain and enhance relationships with customers, promoting a better understanding of our hearing technologies and their benefits.
• Stay updated on the latest advancements in hearing care technology to provide accurate information and support.

Qualifications:

• Strong knowledge of hearing care products and digital platforms.
• Excellent communication skills, both verbal and written, to effectively engage with staff and customers.
• Ability to work collaboratively in a team environment and provide solutions in a fast-paced setting.
• Previous experience in hearing care, marketing, or technical support preferred.

Join us in our mission to improve the quality of life for individuals with hearing difficulties through advanced technology and dedicated customer care.