Company: Quantum

Location: Toronto, ON

Expected salary:

Job date: Fri, 20 Jun 2025 07:05:56 GMT

Job description: Nº de réf : 121751Position: Community Manager
Location: Toronto (hybrid, 2 days in downtown office) remote is an option for those outside of Toronto
Salary: Full remuneration package with benefits, pension, offering a positive and collaborative work environmentAre you passionate about connecting, building and managing online community engagement?Our client, a leading not for profit association, is currently hiring a Community Manager reporting to the VP, Innovation and IT to lead engagement of their members online communities and ensure a high degree of engagement and collaboration in support of enhanced member value.Important aspects of this function are supporting their volunteer leaders in 34 chapters across Canada and will be accountable for ensuring centralization onto key platforms for governance and fostering continuity across digital communities. Communication between project stakeholders and champions is essential.Responsibilities include but not limited to:– Build and grow their new Association Digital Communities using the Higher Logic platform
– Support their Chapter Central portal using the iMIS platform to engage their 34 volunteer chapter networks across Canada
– Handle their Committee and Chapter communities using the Onboard platform
– Support Association in promoting awards programs and special events within digital communities
– Liaise with accounting, events, communications and other teams to integrate information and promotions within their communities and platforms
– Promote migration from public social media channels to the member digital communities
– Support member data to ensure accurate access to digital community tools (iMIS/CRM)
– Engage with Chapter volunteer teams across Canada
– Provide relevant reporting to project stakeholders and champions
– Execute other duties as requiredEducation/Knowledge/Skills Required:– Degree in Communications, Marketing or related field
– CCM Certified Community Manager or comparable certification is an asset
– 5 years of related experience, preferably in the association or not for profit sector
– Knowledge of Higher Logic, Diligent Board Books, OnBoard, WordPress, iMIS platforms are assets
– Excellent verbal, written and interpersonal communication skills are essential
– Ability to work cross functionally with various stakeholder groups
– Demonstrated community management and growth skillsPlease forward your resume to .REFER A PERM HIRE AND EARN UP TO $1,000! For more details, .OUR VIRTUAL DOORS ARE OPEN! We’re also bringing the interviews to you by various web applications, virtually! Contact us today for your next opportunity.

Job Summary: Community Manager

Reference Number: 121751
Location: Toronto (hybrid; remote option available outside of Toronto)
Salary: Competitive remuneration package with benefits and pension

Role Overview:
A leading non-profit association seeks a Community Manager to foster online community engagement and support its 34 chapters across Canada. This position reports to the VP of Innovation and IT and emphasizes enhancing member value through active participation and collaboration.

Key Responsibilities:

• Develop and expand digital communities via the Higher Logic platform.
• Manage the Chapter Central portal using iMIS for volunteer engagement.
• Oversee Committee and Chapter communities with the Onboard platform.
• Promote awards programs and events within digital spaces.
• Collaborate with internal teams (accounting, events, communications) for cohesive information integration.
• Encourage transition from public social media to member exclusive digital communities.
• Ensure accurate member access to digital tools.
• Engage with chapter volunteer teams and provide relevant reporting.

Qualifications:

• Degree in Communications, Marketing, or a related field.
• Preferred certifications: CCM Certified Community Manager or similar.
• Minimum 5 years of experience in community or association management.
• Familiarity with Higher Logic, OnBoard, WordPress, and iMIS is advantageous.
• Strong communication and interpersonal skills.
• Proven ability to work collaboratively with diverse stakeholders.

Application: Interested candidates should forward their resume. A referral program offers up to $1,000 for permanent hires. Virtual interviews are available.