Company: Compass Group

Location: Ottawa, ON

Expected salary: $23 per hour

Job date: Thu, 27 Mar 2025 23:33:15 GMT

Job description: Working Title: Hospitality Specialist
Employment Status: Full-Time
Starting Hourly Rate: $23.00 per hour
Address: 151 O’Connor St. Ottawa ON K2P2L8
New Hire Schedule: Monday – Friday (7:00am – 3:30pm)You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we’re here to serve. Because of what we do, people share so much more than a meal. And that’s why this is so much more than a job.Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.Job SummaryNow, if you were to come on board as our Hospitality Specialist, we’d ask you to do the following for us:

• Greet and handle visitors professionally
• Follow established procedures with regard to both expected and unexpected arrivals and coordinate with in-house security as appropriate
• Handle on-floor guest activities, identify VIP guests and respond to guest food and beverage requests
• When situated in a Lobby arrival area, implement established security policies and procedures with regard to arriving and departing visitors, contractors, delivery persons, etc.
• Act as an overall Hospitality ambassador to guests, visitors, and tenants in providing way-finding and amenities within building, commutation and transportation, community retail, neighborhood amenities, and organizational information
• Answer phone calls, order office and other supplies, set up meeting rooms and provide catering support and set up
• Maintain knowledge of room features, amenities and technology offerings
• Maintain current repository of local restaurants, services, hotels, transportation options and assist with related requests
• Troubleshoot a wide variety of requests and situations, both for guests and for members of the Firm

Think you have what it takes to be our Hospitality Specialist? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role. You have:

• Receptionist background and experience in a corporate environment preferred
• Hospitality Degree and/or similar work experience of 3+ years in luxury/high end establishments
• Ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment
• Excellent listening and verbal communication skills
• Basic computer skills and knowledge of office technology and equipment
• Punctual, dependable and dedicated to achieving operational excellence
• Discreet, ethical and committed to maintaining a high degree of confidentiality

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact for further information.