Company: HEI Hotels & Resorts

Location: Orlando, FL

Expected salary:

Job date: Fri, 04 Oct 2024 02:38:05 GMT

Job description: The job of a Hotel Operations Manager involves overseeing all aspects of a hotel’s day-to-day operations, including ensuring the efficient running of all departments such as front desk, housekeeping, food and beverage, and maintenance.

The role requires developing and implementing action plans to drive the hotel’s success, including marketing strategies to bring in new customers and retain existing ones. The Operations Manager must also be knowledgeable about security and safety programs to ensure the well-being of guests and staff, as well as personnel and labor management to maintain a productive and motivated team.

Overall, the Hotel Operations Manager plays a key role in maintaining high standards of service and ensuring the smooth operation of the hotel to create a positive experience for all guests.