Company: Creyos

Location: Toronto, ON

Job description: Demand Generation Marketing Manager

Who we are:

Creyos (formerly Cambridge Brain Sciences) is a leading growth-stage B2B SaaS HealthTech company. Our proprietary brain health tools, including digital cognitive assessments and mental health questionnaires, are used by healthcare practitioners treating mental health conditions, brain injuries, aging, and other patient populations throughout the world, as well as by leading researchers. To learn more about our organization, please visit .

You will be part of a team that includes not just your typical SaaS business functions (Sales, Marketing, Customer Success), but also engineers, psychologists, business leaders, and even a world-renowned neuroscientist. We are proud to say that you will be surrounded by some of the smartest, enthusiastic, hard working and dedicated people that you’ll ever meet (at least, that we’ve ever met!).

Who we are looking for:

We’re looking for an experienced demand generation marketer who is able to expertly identify the right messaging, channels, and media to capture existing demand, generate new interest, and grow pipeline. This person should be able to weave strategies that generate not just leads, but a loyal fanbase. Someone who is just as comfortable planning as they are executing campaigns, with a passion for driving results through relevant online and offline channels like digital advertising, events, paid social, and email nurture.

What you will be doing:

As a the Demand Generation Manager at Creyos, you will:

• Create and capture quality demand across all of our key segments to generate new sales pipe and revenue expansion opportunities amongst our existing customer base
• Define strategy and drive the execution of marketing programs to acquire new SALs and bolster existing customer product adoption and renewal
• Partner with stakeholders on the marketing team and external agencies to strategize and execute demand gen programs across a variety of channels (paid digital, paid social, email, events, website etc.)
• Roll up your sleeves to develop campaign assets and workflows to help guide contacts down funnel and nurture them towards sales readiness and/or upgrade / expansion (i.e. landing pages, email copy, Hubspot workflows, Outreach sequences)
• Evaluate campaign performance, and objectively measure it across all stages of the customer journey.
• Bring a natural curiosity to champion testing and learning across different programs including creative, copy, audience segments, timing, and channel mix

The skills and experience we are looking for:

• 3+ years experience managing and driving demand in a B2B SaaS organization
• Proven track record of responsibly turning marketing dollars into delighted customers
• A knack for multi-channel storytelling that captivates and converts
• Previous experience creating both online and offline marketing programs to drive revenue outcomes
• Strong project management skills, with the ability to develop strategy and see that through to execution
• Highly analytical in nature with a proven ability to accurately analyze and interpret data and identify trends to extract key findings and turn them into actionable insights
• Well-versed with marketing automation tools (Hubspot, Salesforce); web analytics software (Google Analytics and Google Tag Manager), and CMS (HubSpot)

It would be great if you also have:

• Previous experience marketing for healthcare

Some of the reasons people choose to join the Creyos team include:

• Grow through our career paths leading to more senior roles. We invest in the development of our team members, provide significant opportunities for growth and career advancement, and do everything we can to support one another to ensure individual and team success. We regularly promote team members to more senior roles.
• Recharge during our annual company-wide break and extra holidays. In addition to vacation and quarterly Personal Days, every year we take a company-wide break in December to rest and recharge. We also give team members two additional holidays off per year: U.S. Independence Day and U.S. Thanksgiving, which we celebrate as Brain Holidays. We want you to feel motivated and energized at work!
• Get access to comprehensive benefits. We pride ourselves on offering benefits covering medical, dental, vision, mental health, wellness and more.

Additional information:

Please note that in accordance with company policy, any successful candidate will be required to demonstrate proof of full vaccination against COVID-19. Eligibility to work in Canada is required for this role.

Creyos is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and disability, or another legally protected status. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Creyos will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require accommodation, please notify our Talent Acquisition Manager directly and we will work with you to meet your needs.
Creyos is a B2B SaaS HealthTech company seeking an experienced Demand Generation Marketing Manager to join their team. The ideal candidate will be able to capture existing demand, generate new interest, and grow pipeline through online and offline channels. Responsibilities include creating and capturing quality demand across key segments, defining strategy and executing marketing programs, partnering with stakeholders, developing campaign assets and workflows, evaluating campaign performance, and championing testing and learning across different programs. The ideal candidate will have 3+ years of experience in B2B SaaS demand generation, a proven track record of turning marketing dollars into delighted customers, strong multi-channel storytelling skills, and proficiency with marketing automation tools, web analytics software and CMS. Candidates with previous healthcare marketing experience will be given priority. Creyos offers career advancement opportunities, annual company-wide breaks and extra holidays, and comprehensive benefits, and is committed to providing equal employment opportunities and accommodations for job applicants with disabilities. Successful candidates will be required to show proof of full vaccination against COVID-19 and eligibility to work in Canada.
Title: Service Desk Analyst

Company: Surrey County Council

Location: Kingston Upon Thames, Surrey

Salary: £14.70 – £18.22 per hour

Description:

We are seeking a Service Desk Analyst to join our IT Service Desk Team at Surrey County Council. As a Service Desk Analyst, you will be responsible for providing first line support to users, resolving IT issues and escalating more complex problems to the appropriate teams. You will also be required to assist with setting up new users, maintaining IT equipment, and following ITIL processes.

Key Responsibilities:

– Answering incoming calls and emails from users, logging IT issues and resolving them within agreed service levels
– Providing excellent customer service and technical support to users
– Assisting with the set up and configuration of IT equipment for new users
– Maintaining accurate records of IT incidents and service requests using the IT Service Management tool
– Escalating complex issues to senior members of the support team or other IT teams as required
– Following ITIL processes and procedures

Requirements:

– Previous experience working in a service desk or IT support role
– Strong communication and customer service skills
– Good knowledge of IT hardware and Microsoft applications
– Ability to work well under pressure and prioritize workload
– ITIL Foundation certification is desirable

If you are an enthusiastic and experienced Service Desk Analyst who is looking to join a dynamic and supportive team, then we would love to hear from you. Apply now and take the next step in your IT support career with Surrey County Council.

Expected salary:

Job date: Tue, 09 Jan 2024 23:02:13 GMT