Company: Clinical Professional Connections

Location: Orlando, FL

Expected salary:

Job date: Fri, 06 Jun 2025 01:39:59 GMT

Job description:

Job Title: Customer Service and Marketing Coordinator

Job Description:

We are seeking a dynamic and proactive Customer Service and Marketing Coordinator to join our team. In this role, you will be the key point of contact for our customers, ensuring they receive exceptional service while also promoting our brand. Your responsibilities will include answering common inquiries, providing product information, and addressing customer concerns with professionalism and courtesy.

Key Duties:

• Customer Interaction: Serve as the primary liaison for customers, responding to inquiries promptly and effectively.
• Training & Development: Facilitate training sessions for co-workers to enhance their understanding of our products and customer service protocols.
• Marketing Contributions: Collaborate with the marketing team to develop and implement strategies that promote our services and strengthen public relations.
• Feedback & Reporting: Gather customer feedback and insights to help improve service offerings and contribute to marketing initiatives.
• Positive Representation: Actively contribute to a positive company image through effective communication and community engagement.

Qualifications:

• Excellent verbal and written communication skills
• Prior experience in customer service, marketing, or public relations preferred
• Strong organizational skills and attention to detail
• Ability to work collaboratively in a team-oriented environment
• Proficiency in relevant software and technology

Join us in creating positive experiences for our customers while helping to elevate our brand in the market!