Company: Rogers Communications

Location: Toronto, ON

Expected salary:

Job date: Sat, 14 Dec 2024 23:28:36 GMT

Job description: Rogers Wireless is seeking collaborative, digital-first team members committed to keeping Canadians connected. As Canada’s market leader, Rogers Wireless offers a range of specialized plans, products, and services through its three wireless brands: Rogers, Fido, and chatr. We are proudly paving the way for the future of wireless innovation on the country’s largest and most reliable 5G network. Come build a rewarding career at Rogers and be a driving force behind our success story!Reporting to the Senior Manager, Delivery Execution, this position is responsible for driving end-to-end coordination of pricing and promotions flowing through the Governance process. This role will serve as key member of the Channel Marketing Delivery team.Scope:End to End accountability of day to day programs and offers, including Rogers Preferred Program (RPP), POM and MAM launch success from governance to expiry of all programs.Review/assess/design projects assigned to ensure scope and objectives are achievable and will meet the needs of this business.Partner with key stakeholders to resolve issues, complete actions, manage risk and drive successful product and launch readiness.Key Responsibilities:Triage inquiries from cross functional teams to program owners as required, including prioritizing issues to deliver on-spec and on-timeCoordinate cross-functional working sessions as required (e.g., within existing GTM-Ex framework, or ad hoc as required to deliver programs within required timeframe)Determine, mitigate and avoid risks and develop solutions that consider the employee and the customerContinuously collaborate with the business to balance cross-functional capacity with market demands, proposing trade-offs as requiredRelentlessly design and integrate simplicity into the offers being deployed to market, focused on the Frontline and Customer experiencePartner with Marketing to shape the up-front design of offers and programs for longer term campaigns and deliverablesCompletion of technical / build documentation required by downstream teams to launch pricing into the billing systemsCompletion of governance templates and intake documents to accurately capture the intent of the business and equip downstream teams for successCreative problem-solving of obstacles and build/configuration challenges, including proposing new ways of operating or achieving the business goal while preserving the agent and customer experienceActively manage and report on process / program status with precisionManage tools and artifacts related to the process to ensure quality and complianceProvide feedback on identified programs by completing post-implementation reviews, presenting these reviews at VP+ forums within the businessWork with sales and compliance teams to create accurate reporting on program successQualifications:Education – Community College Diploma or completion of certified apprenticeship program with a focus on Business.Relevant Experience- Frontline sales or service; interactions with customers and the sale or support of current commercial offers and/or experience with the build process, GTM-EX process, RPP process or pricing launch process is a major asset.Please note this role is posted with a preferred candidate; however, applicants will be considered based on skillset and experience required for the role.​To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 Bloor Street East (012), Toronto, ON
Travel Requirements: None
Posting Category/Function: Marketing & Product Management
Requisition ID: 313193At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the .Posting Notes: CorporateLocation:Toronto, ON, CABeing a Rogers team member comes with some great perks & benefits including:· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs*available for full-time and part-time permanent employees, some restrictions applyLooking for career guidance and inspiration?Catch up on the latest episodes of podcast with Dr. Sonia Kang.

Rogers Wireless is looking for team members who are digital-first and committed to keeping Canadians connected. They offer a range of plans and services through their wireless brands and are leading innovation in the country’s largest 5G network. The position involves coordinating pricing and promotions, working with stakeholders to resolve issues, and ensuring successful program launches. The ideal candidate should have a background in sales or service and experience with the pricing launch process. Rogers values diversity and inclusion in the workplace and offers various benefits to its employees.