Company: Telus

Location: Toronto, ON

Expected salary: $122000 – 182000 per year

Job date: Sun, 20 Jul 2025 05:06:03 GMT

Job description: DescriptionJoin our team and make a meaningful impact! As Director of Planning & Performance, you’ll play a pivotal role in driving strategic financial performance and operational excellence within our Home Solutions business. This leadership position offers the opportunity to shape margin strategy, optimize performance outcomes, and drive profitable growth in one of Canada’s leading telecommunications companies.What You’ll Do

• Strategic Margin Management: Lead margin strategy development and execution to ensure both in-period and long-term profitable outcomes across all Home Solutions product offerings
• Revenue Performance Optimization: Support and enhance ARPU and AMPU logging, analysis, and improvement initiatives to address performance gaps and opportunities
• Capital Investment Leadership: Drive capital interlock processes, ensuring optimal allocation and ROI on investments
• Home Solutions Planning: Develop comprehensive planning frameworks and strategies for the Home Solutions portfolio, including financial and RGU forecasting, market analysis
• Real-Time Performance Tracking: Implement and oversee real-time performance monitoring systems to enable proactive decision-making and rapid response to market changes
• Budget & Triage Support: Provide strategic support for budget planning processes and lead triage activities to reprofile based on actual results of the business
• P&L Coordination: Take full responsibility for the coordination and consolidation of the Home Solutions Profit & Loss statements, ensuring accuracy and actionable insights
• Offer Strategy & Configuration: Drive offer strategy development and configuration optimization to maximize market competitiveness and profitability
• Cross-Functional Leadership: Collaborate with Finance, Marketing, and Product teams to align planning initiatives with business objectives
• Performance Analytics: Develop and maintain sophisticated analytics and reporting frameworks to support data-driven decision making

QualificationsWhat You BringEducation & Experience:

• Bachelor’s degree in Finance, Business Administration, Economics, or related field; MBA or CPA preferred
• 8+ years of progressive experience in financial planning, performance management, or strategic planning
• 5+ years of leadership experience managing high-performing teams
• Telecommunications or technology industry experience strongly preferred

Core Competencies:

• Financial Acumen: Deep understanding of P&L management, margin analysis, capital allocation, and financial modeling
• Strategic Thinking: Proven ability to develop and execute long-term strategic plans while managing short-term performance
• Analytics & Data: Advanced proficiency in financial analysis, forecasting, and performance metrics (ARPU, AMPU, churn, etc.)
• Technology Proficiency: Expert-level skills in Excel, PowerBI, SQL, and enterprise planning systems (SAP, Oracle, etc.)
• Leadership Excellence: Demonstrated ability to lead, motivate, and develop high-performing teams in a fast-paced environment
• Communication Skills: Exceptional written and verbal communication skills with ability to present complex financial information to senior executives
• Project Management: Strong project management capabilities with experience leading cross-functional initiatives
• Problem Solving: Analytical mindset with proven ability to identify issues, develop solutions, and drive implementation

Preferred Qualifications:

• Experience with Home Solutions, Smart Home, or IoT product portfolios
• Knowledge of telecommunications regulatory environment
• Experience with agile planning methodologies
• Advanced degree in Finance, Economics, or related field
• Professional certification (CPA, CFA, PMP) is an asset

Why Choose TELUS?

• Meaningful Impact: Help connect Canadians and improve lives through technology
• Growth Opportunities: Access to continuous learning, development programs, and career advancement
• Inclusive Culture: Join a diverse, inclusive team that values different perspectives and experiences
• Comprehensive Benefits: Health and wellness programs, retirement savings, and flexible work arrangements
• Innovation Focus: Work with cutting-edge technology and be part of digital transformation initiatives
• Community Giving: Participate in TELUS’s commitment to giving back to communities across Canada

Ready to make a difference? Join our team and help shape the future of Home Solutions at TELUS. We’re looking for passionate leaders who are excited about driving performance, innovation, and growth in Canada’s telecommunications industry.Salary Range: $122,000-$182,000Performance Bonus or Sales Incentive Plan: 30%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both, based on the role’s requirements
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more …

A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.Sales and MarketingHelp us, help our customers make a real connectionWe are honoured to be recognized$14.7 billion
TELUS’s annual revenue$4.8 billion
The brand value that TELUS brings12
Consecutive years our annual dividend payment has increasedAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Job Summary: Director of Planning & Performance at TELUS

Join TELUS as the Director of Planning & Performance in the Home Solutions sector, a key leadership role focused on driving financial performance and operational excellence within Canada’s telecommunications landscape.

Key Responsibilities:

• Margin Management: Develop and implement strategies to enhance profitability across product offerings.
• Revenue Optimization: Analyze and improve Average Revenue Per User (ARPU) and Average Margin Per User (AMPU).
• Capital Leadership: Oversee capital investment processes ensuring optimal ROI.
• Planning Frameworks: Create comprehensive planning strategies, including forecasting and market analysis.
• Performance Monitoring: Implement systems for real-time performance tracking.
• Budget Support: Assist with budget planning and adjustments based on business performance.
• P&L Coordination: Manage coordination of Home Solutions Profit & Loss statements for accuracy and insights.
• Strategy Development: Optimize offer strategies for market competitiveness.
• Cross-Functional Collaboration: Work with various teams to align strategic initiatives.
• Analytics and Reporting: Develop analytics frameworks for data-driven decision making.

Qualifications:

• Education: Bachelor’s degree in Finance or related field; MBA or CPA preferred.
• Experience: 8+ years in financial planning/performance management, with at least 5 years in a leadership role, preferably in telecommunications.
• Skills: Strong financial acumen, strategic thinking, leadership, advanced analytics, and project management.

Benefits:

• Competitive salary ($122,000 – $182,000), performance bonus up to 30%
• Comprehensive benefits including health programs, flexible work options, and retirement savings.
• Growth opportunities, inclusive culture, and community involvement.

Join TELUS to make a meaningful impact through technology and contribute to the future of Home Solutions.