NOTE: This job is only temporarily remote due to COVID-19.

WHY EMPLOYEES LOVE JUMPFACTOR:

• Very competitive compensation

• Remote work

• Constant growth & career advancement opportunities

• Performance-based bonuses

• Paid training (courses, events, conferences)

• Paid social events

• Robust health-dental-vision-disability benefits

• Up to 4 weeks vacation

• Pet-friendly environment

• bi-Weekly learning programs

• State of the art technologies and tools

QUALIFICATIONS for DIRECTOR of CLIENT SERVICES:

• 2+ years of team management / performance management and holding others accountable for results

• 3+ years of key account management and retention success

• 3+ years of digital marketing strategy w/ proven results

• 2+ years of campaign execution & project management

• high level of tech savviness and software proficiency

• History of hitting clear KPIs and targets around revenue and results

JOB DESCRIPTION for DIRECTOR of DIGITAL MARKETING ACCOUNTS:

• Lead, manage and hold a team of 5-10 marketers accountable. (LMA) while ensuring team’s happiness score is above 8/10

• Retain and grow overall account team revenue with targets based on 90% retention and upselling for 10% YOY growth on MRR

• Maintain strong relationships with upper level key stakeholders at various larger accounts and manage account escalations, retentions

• Step in and execute hands on strategy or account management or marketing execution where required

• Spend 30-40% of time on 1 on 1 coaching and focused training to drive efficiency and quality of work in line with KPIs and standards

• Oversee campaign performance with team and ensure at least 80% performance against targets set for clients’ digital campaigns (through team management, delegation and coaching.)

WHO WE ARE:

Jumpfactor is an Award-winning Growth500 Fastest growing company in Canada (3 years in a row) . We are a fast-paced B2B digital marketing agency. We’re best suited for motivated self-starters. We specialize in B2B services and technology marketing. If you want to skyrocket your career – this is the place to be. We are doubling in size in the next 12 months.

CORE VALUES:

• We are strategic

• We are passionate

• We are tenacious

• We keep learning

• We embrace team

• We have integrity

NEXT STEPS:
Successful candidates will be asked to complete a few short assessments if selected.

Director of Digital Marketing Client services , Director of Digital Marketing, Director of Operations, Director of Client services, Director of Accounts, Director of Account Services, Director of Client Experience

Job Types: Full-time, Permanent

Salary: $80,000.00-$135,000.00 per year

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Flexible schedule
• Life insurance

Schedule:

• 8 hour shift

Work remotely:

• Temporarily due to COVID-19