Company: CIBC

Location: Toronto, ON

Expected salary:

Job date: Fri, 01 Nov 2024 02:11:10 GMT

Job description: We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.To learn more about CIBC, please visitWhat You’ll Be DoingAs a member of CIBC’s team, the Director of Product Delivery, Salesforce will be responsible for developing and executing strategic initiatives across various business product lines. You will exercise a high degree of independent judgment, providing leadership for business consulting, information architecture activities, and deliverables for a team managing projects. As a Director, you will develop and maintain internal relationships across the organization, including negotiating and influencing opinions. Additionally, you will provide sophisticated analysis of complex business information and make comprehensive recommendations to management, including executives and business leaders. You will drive innovation across areas of responsibility, applying expert interpersonal, communication, and problem-solving skills. This role will specifically focus on leading and supporting our MarTech work. You will lead a team of Product Owners, ensuring that our internal Salesforce applications are aligned with business outcomes and built with end users in mind.At CIBC, we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed during your interview, expectation is the candidate will be on-site 2+ days a week.How You’ll SucceedProduct Delivery: Take ownership of the work delivered and strive to drive the best digital experience for your end users. Be well-versed in agile methodology and delivering in complex organizations where multiple delivery partners work towards a common goal. Demonstrate a proven track record of delivering new and enhanced experiences to users.Salesforce Expertise: Possess intimate knowledge of Salesforce (Salesforce Financial Cloud, Data Cloud, SFMC, etc.) and its capabilities. Have experience either using the platform as a user or in a support role (product delivery).Strategic Thinking: Take a holistic view of the work at hand. Drive, manage, and execute projects and initiatives to align with the Canadian Banking Strategy across all lines of business, user groups, and channels. Ensure alignment with business goals, objectives, and KPIs. Provide insights, recommendations, and strategic direction based on Salesforce capabilities and CIBC’s business needs. Mobilize and engage teams across the enterprise to deliver strategic change.Team Player and Leadership: Act both collaboratively and autonomously. Contribute to the creation of the Salesforce strategy and methodology. Lead a team of product delivery professionals to define the vision, business requirements, and delivery roadmap for a portfolio of work. Collaborate with peers in the product delivery leadership team (business and technology) and partners across the enterprise to ensure world-class efficiency, driving Agile, lean, and collaborative practices.Business Acumen and Relationship Building: Forge strong relationships with CIBC’s various teams by working with the business and internal partners. Own end-to-end programs to deliver new and enhanced capabilities, with a strong understanding of user needs and experiences across channels.Communication: Be a storyteller with the ability to synthesize complex analysis, findings, and recommendations. Package key messages for senior executives. Demonstrate a proven ability to partner, build confidence, and influence multiple stakeholders at all levels across the organization. Be a self-starter, capable of dealing with ambiguity and developing processes and governance from the ground up.Who You AreYou can demonstrate extensive work experience in product management, strategic planning, and project management, preferably in financial services. Possess strong analytical and problem-solving skills, excellent communication, and presentation skills sufficient to prepare and present material to an executive audience.You are data-driven. Enjoy investigating complex problems and making sense of information. Confidently communicate detailed information in an impactful way.You are client-focused. Engage with purpose to find the right solutions. Go the extra mile because it’s the right thing to do.You act like an owner. Thrive when empowered to take the lead, go above and beyond, and deliver results.Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.You are influential: Understand that relationships and networks are essential to success. Inspire outcomes by making yourself heard.You are people-oriented: Find meaning in relationships and surround yourself with a diverse network of partners. Build trust through respect and authenticity.You are a bold and accountable leader: Passionate about developing and coaching to bring out the best in people. Have led diverse, high-performing teams.What CIBC OffersAt CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.*Subject to plan and program terms and conditionsWhat you need to knowCIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contactYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.Job Location Toronto-81 Bay, 27th FloorEmployment Type RegularWeekly Hours 37.5Skills Executive Presenting, Executive Summary, Leadership, Product Management, Product Marketing, Salesforce Platform, Waterfall Project Management

CIBC is looking for a Director of Product Delivery, Salesforce to lead strategic initiatives across various business product lines. The role requires expertise in Salesforce, strategic thinking, team collaboration, and strong communication skills. The ideal candidate will have experience in product management, strategic planning, and project management in financial services. CIBC offers competitive salary, benefits, and a supportive work environment where employees can thrive and grow. The company is committed to creating an inclusive environment and offers accommodations for applicants as needed.