Company: Red Lobster

Location: Orlando, FL

Expected salary:

Job date: Sat, 05 Jul 2025 05:44:15 GMT

Job description:

Job Title: Off Premise Business Manager

Job Description:

We are seeking a dynamic Off Premise Business Manager to lead and oversee all aspects of our off-premise operations, including curbside pickup, delivery services, digital ordering platforms, and packaging innovation. This role is pivotal in ensuring our off-premise initiatives are strategically aligned with the company’s broader objectives across marketing, technology, and culinary fronts.

Key Responsibilities:

• Strategic Leadership: Partner with executive leadership to define and implement a clear vision for off-premise operations that aligns with overall business goals.
• Operational Oversight: Manage daily operations of curbside, delivery, and digital ordering services, ensuring efficiency, quality, and customer satisfaction.
• Innovation: Drive packaging innovation initiatives to enhance the customer experience while maintaining brand integrity and sustainability standards.
• Cross-Functional Collaboration: Collaborate with marketing, technology, and culinary teams to integrate off-premise strategies into all company initiatives.
• Performance Analysis: Utilize data analytics to monitor performance metrics, identify opportunities for improvement, and adapt strategies accordingly.
• Customer Engagement: Develop and implement programs to enhance off-premise customer engagement and loyalty.

Qualifications:

• Proven experience in off-premise operations or related fields, preferably in the food and beverage industry.
• Strong leadership and project management skills.
• Excellent communication and collaboration abilities to work cross-functionally.
• Data-driven mindset with proficiency in performance metrics and analytics.
• Passion for innovation and customer-centric strategies.

Join us in shaping the future of our off-premise business and delivering exceptional experiences to our customers!