Company: Red Lobster

Location: Orlando, FL

Expected salary:

Job date: Sat, 05 Jul 2025 05:41:19 GMT

Job description:

Job Title: Off Premise Business Manager

Job Description:

We are seeking a dynamic and strategic Off Premise Business Manager to oversee all aspects of our Off Premise operations. This vital role will manage initiatives related to curbside pickup, delivery, digital ordering, and packaging innovation, ensuring they align seamlessly with our organization’s broader business goals.

Key Responsibilities:

• Strategic Oversight: Lead and manage the Off Premise business segment, focusing on enhancing customer experience and operational efficiency.

• Integration with Executive Leadership: Collaborate with executive leadership to ensure Off Premise initiatives align with marketing, technology, and culinary objectives.

• Digital Innovation: Drive the development and improvement of our digital ordering platforms, ensuring a user-friendly experience for customers.

• Curbside & Delivery Optimization: Enhance curbside and delivery services, focusing on turnaround time, customer satisfaction, and service quality.

• Packaging Innovation: Spearhead initiatives in packaging that elevate product presentation and maintain food quality during transport.

• Data-Driven Decisions: Utilize market research and performance data to inform strategic decisions and drive continuous improvement.

• Team Collaboration: Work closely with cross-functional teams including marketing, technology, and culinary to develop unified strategies that boost Off Premise business.

Qualifications:

• Proven track record in operations management, preferably in the food and beverage or retail sectors.
• Strong understanding of digital technologies and platforms related to food service.
• Excellent communication and leadership skills with the ability to drive cross-departmental collaboration.
• Creative problem-solver with a passion for innovation and customer satisfaction.

If you are excited about shaping the future of Off Premise dining and driving strategic initiatives that align with our company’s mission, we encourage you to apply!