Company: HLC Talent

Location: Toronto, ON

Expected salary:

Job date: Tue, 17 Sep 2024 05:49:53 GMT

Job description: Company DescriptionOur client is seeking an experienced and results-driven Ecommerce Manager to lead their ecommerce team. The ideal candidate will have exceptional leadership skills, and a strategic mindset. As an Ecommerce Team Leader, you will oversee the ecommerce operations, manage a team of five staff members, and develop strategies to drive sales, enhance customer experience, and optimize online transactions.Why Join Our Client?

• Opportunity to work with a dynamic and innovative team.
• Competitive salary and benefits package.
• Growth and professional development opportunities.
• A collaborative and supportive work environment.

If you are a seasoned ecommerce professional with strong leadership skills and a passion for online retail, we would love to hear from you. Apply now to join our client’s team and help drive their online success!Job DescriptionKey Responsibilities:Team Leadership and Management:

• Supervise, mentor, and motivate a team of five ecommerce staff members, ensuring alignment with company goals and objectives.
• Conduct regular team meetings, performance reviews, and provide ongoing training and development opportunities.
• Foster a collaborative and positive work environment, encouraging innovation and creativity.

Ecommerce Strategy and Execution:

• Develop and implement comprehensive ecommerce strategies to drive online sales and achieve revenue targets.
• Coordinate with the marketing team to create and execute online promotions, email campaigns, and social media strategies.
• Analyze sales data and customer behavior to identify trends and opportunities for growth.

Website and Platform Management:

• Oversee the day-to-day management of the ecommerce website, ensuring all products are accurately listed and up-to-date.
• Optimize product listings for SEO to increase visibility and drive traffic.
• Manage product categories, descriptions, images, and pricing.

Customer Experience:

• Ensure a seamless and enjoyable shopping experience for customers.
• Handle escalated customer inquiries and complaints efficiently, providing excellent customer service.
• Monitor and improve website usability and performance.

Inventory and Order Management:

• Monitor inventory levels and coordinate with the supply chain team to ensure product availability.
• Manage order processing, fulfillment, and shipping to ensure timely delivery.
• Track and report on order metrics and fulfillment performance.

Analytics and Reporting:

• Use analytics tools to track website performance, sales, and customer behavior.
• Prepare regular reports on ecommerce metrics, providing insights and recommendations for improvement.
• Stay updated on industry trends and best practices to ensure the ecommerce strategy remains competitive.

Qualifications

• Bachelor’s degree in Marketing, Business, or a related field.
• Proven experience in ecommerce management or a similar role.
• Strong understanding of ecommerce platforms (e.g., Shopify, Magento, WooCommerce).
• Proficiency in SEO, digital marketing, and web analytics tools (e.g., Google Analytics).
• Excellent organizational and project management skills.
• Strong analytical skills and the ability to interpret data to make informed decisions.
• Excellent communication and leadership skills.
• Experience in managing and developing a team.

Additional InformationWe appreciate the interest of all applicants, however, only those selected for an interview will be contacted. All applicants offered a position must successfully complete a pre-employment background check. Our client is an Equal Opportunity Employer building a capable, committed, diverse workforce.

Our client is looking for an experienced and results-driven Ecommerce Manager to lead their ecommerce team. Responsibilities include overseeing operations, managing a team, developing sales strategies, and optimizing online transactions. The company offers competitive salary, growth opportunities, and a supportive work environment. Qualifications include a Bachelor’s degree, experience in ecommerce management, proficiency in SEO and digital marketing, and strong leadership skills. Successful candidates must complete a pre-employment background check.