Company: Penguin Random House

Location: Toronto, ON

Job description: INTERNSHIP — Editorial, Tundra Book Group (Winter 2024)Paid placement, July 22 – December 20, 2024Changing the world, one book at a time.As a team of dedicated book-loving professionals, we discover, shape, and share content that nurtures thoughts, dreams, and conversations around the globe, ensuring that new and established voices are heard.We are actively seeking to add team members from communities with lived experiences of marginalization and underrepresentation. We respect and value each individual and are committed to creating a more diverse team and establishing a culture of belonging. If you identify as Black, Indigenous, a person of colour, a member of the LGBTQIA2S+ community or another marginalized group, we strongly encourage you to apply.Penguin Random House Canada internships:In this role, you will engage in meaningful work that supports your professional growth and facilitates learning in your area of specialty while contributing to the success of our books. You will be surrounded by others with the same curiosity, drive, and passion for books.We’re looking for a career-focused Tundra Editorial Intern to join our team.What you’ll do:You will gain exposure to the daily workings of a vibrant, dynamic children’s publishing group at Penguin Random House Canada. You will help with general editorial duties, which include proofreading, tracking and responding to submissions, participating in editorial meetings, and reading and evaluating manuscripts. There will also be some administrative tasks, such as coordinating mailings with Office Services, maintaining our extensive database of review materials, and tracking bestsellers and news coverage. You can read more about Tundra on our website or by visiting our social media channels.What you can expect from your internship experience:You will gain valuable experience in the industry, make connections and build relationships with teams across our company while working alongside a cohort of other interns, and play a part in getting the books we publish into the hands of our readers. Through on-the-job learning, you will develop and gain new skills that will be valuable to you in this role and in the future.Our interns are paid $18.00 per hour and work 35 hours per week. You will be one of a group of interns working in various functions across the business. Like all our employees, you will participate in the life of our company (this includes the opportunity to attend company-wide gatherings, join the office book club, participate in educational sessions with industry experts, etc.), and you’ll benefit from perks including a discount on books ordered through our online store.Competencies and knowledge you’ll bring to this role, and continue to build:

• Capacity to think critically and thrive in a complex and ever-changing work environment
• Administrative and research skills
• Strong organizational and time management skills, with the ability to prioritize and accurately complete multiple projects and tasks at the same time
• An effective and proactive approach to problem-solving
• An ability to work independently or collaboratively on a team
• A working knowledge of Microsoft Office suite
• Experience with computer programs including Adobe Acrobat Pro and online collaboration tools is not required, but highly desirable
• Excellent communication and presentation skills
• Though not mandatory, candidates who have done any publishing or copyediting courses or otherwise have previous copyediting or proofreading experience are encouraged to highlight this on their application
• An inclusive mindset, supported by a cultural competency and a proven ability to collaborate with people from across a wide range of diverse backgrounds
• Enhanced knowledge, awareness, and experience with the culture and history of any community that has faced marginalization is considered a plus
• And of course, a love for kids’ books!

Interested candidates should apply with their cover letter and resume by May 20, 2024. Additionally, we ask that all applicants include in their cover letter a list of books you have read recently as well as a list of their favourite kids’ books. Please be kindly advised that only applications with a cover letter will be considered.We are currently working in a flexible/hybrid model where employees come into the office at least 3 days a week. As such, candidates located within commuting distance of Toronto will be shown preference. We appreciate the interest of all applicants; however, we will only be contacting candidates selected for an interview.Please contact Human Resources at hrcanada@penguinrandomhouse.com or 416-364-4449 if you need accommodation at any stage of the application process or want more information on our accommodation policies.
Tundra Book Group is offering a paid Editorial internship opportunity from July 22 – December 20, 2024. They are looking for team members from marginalized communities to join their diverse and inclusive team. The internship will involve general editorial duties, administrative tasks, and opportunities for professional growth and learning. Candidates with critical thinking, organizational skills, and a passion for kids’ books are encouraged to apply by May 20, 2024, with a cover letter and resume. Selected candidates will work in a flexible/hybrid model in Toronto. An inclusive mindset and knowledge of diverse backgrounds are essential for success in this role.
Job Description

Position: Customer Service Administrator
Location: Toronto, ON
Salary: Competitive

Our client, a leading telecommunications company in Toronto, is seeking a Customer Service Administrator to join their team. The role involves providing excellent customer service and support to clients, handling inquiries and resolving issues in a timely and professional manner. The successful candidate will have strong communication skills, be detail-oriented, and have the ability to work well in a team environment.

Responsibilities:
– Responding to customer inquiries via phone and email
– Assisting customers with account management and troubleshooting technical issues
– Processing orders and returns
– Maintaining accurate records of customer interactions
– Collaborating with other departments to ensure seamless customer service

Qualifications:
– 2+ years of customer service experience
– Excellent communication and interpersonal skills
– Ability to multitask and prioritize in a fast-paced environment
– Proficiency in Microsoft Office Suite
– Experience working in the telecommunications industry is an asset

If you are a dynamic individual with a passion for providing exceptional customer service, we want to hear from you. Apply now to join our client’s talented team!

Expected salary: $18 per hour

Job date: Mon, 13 May 2024 22:02:23 GMT