Company: Hilton

Location: Orlando, FL

Expected salary:

Job date: Sun, 18 May 2025 01:59:26 GMT

Job description:

Job Description: Educational Programs Coordinator

Location: [Hotel Name/Location] Position Type: Full-Time

Overview:
Join our dynamic team at [Hotel Name], where we are committed to delivering outstanding guest service and driving financial profitability through innovative educational initiatives. We are seeking an Educational Programs Coordinator to develop and implement training programs that cater to a diverse range of educational credentials, including college degrees, high school completion, English-language learning, digital literacy, and marketing strategies within the hospitality sector.

Key Responsibilities:

• Program Development:

  • Design and implement educational programs targeting various learning needs, focusing on high school completion, college readiness, English language acquisition, digital skills, and marketing strategies tailored for the hotel industry.

• Guest Services Training:

  • Create training modules enhancing staff skills in customer service, effective communication, and problem-solving, ensuring each team member contributes to an exceptional guest experience.

• Financial Literacy:

  • Integrate financial literacy components into training to help staff understand the hotel’s financial goals and their role in achieving them.

• Continuous Improvement:

  • Assess the effectiveness of existing training programs and make necessary adjustments based on feedback and emerging trends in hospitality education.

• Collaboration:

  • Work closely with department heads to identify training needs and align programs with hotel goals and initiatives to support continued success.

• Marketing Initiatives:

  • Develop marketing materials and strategies to promote educational programs both internally to staff and externally to the community, highlighting the hotel’s commitment to professional growth.

Qualifications:

• Bachelor’s degree in Education, Hospitality Management, or a related field.
• Proven experience in designing educational programs and adult learning principles.
• Strong understanding of the hospitality industry and its educational needs.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with a diverse team and foster an inclusive learning environment.

Why Join Us?
At [Hotel Name], we value continuous learning and professional development. This role offers a unique opportunity to make a significant impact on our team and guest experiences while contributing to our overall financial success. If you are passionate about education and hospitality, we encourage you to apply!

Application Process:
Interested candidates should submit a resume and cover letter outlining their qualifications and why they would be a great fit for our team.

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Apply today and help us create a culture of excellence at [Hotel Name]!