Company:

Location: Orlando, FL

Expected salary:

Job date: Thu, 03 Jul 2025 22:52:21 GMT

Job description:

Job Title: Hotel Operations Manager

Job Description:

The Hotel Operations Manager plays a pivotal role in ensuring the seamless functioning of all hotel activities. This position encompasses a wide array of responsibilities, including but not limited to:

• Marketing Plans: Develop and implement strategic marketing initiatives to promote hotel services, enhance brand presence, and drive occupancy rates. Collaborate with the marketing team to create engaging promotional materials and digital campaigns that resonate with target audiences.

• Security and Safety Programs: Oversee the establishment and maintenance of comprehensive security protocols and safety programs to ensure the well-being of guests and staff. Regularly assess security measures and conduct training sessions to address potential risks and emergencies.

• Personnel and Labor Relations: Manage human resources functions, including recruitment, training, and performance evaluation of hotel staff. Foster a positive work environment that promotes employee engagement and productivity while ensuring compliance with labor laws and regulations.

• Preparation and Planning: Coordinate operational planning and resource allocation to ensure efficient service delivery across all hotel departments. Monitor daily operations, resolve issues, and implement improvements to maintain high standards of hospitality and guest satisfaction.

The ideal candidate will possess strong leadership skills, excellent communication abilities, and a deep understanding of hotel operations. A background in hospitality management is preferred, along with a commitment to delivering exceptional guest experiences while balancing operational efficiency.

Join our dynamic team and contribute to creating memorable stays for our guests while ensuring a thriving work environment for our employees.