Company: Marvin Love and Associates

Location: Orlando, FL

Expected salary: $90000 – 100000 per year

Job date: Wed, 06 Aug 2025 22:10:45 GMT

Job description:

Job Title: Customer Satisfaction and Marketing Strategist

Job Description:

We are seeking a dedicated and driven professional to enhance customer satisfaction and maximize profitability through strategic marketing and team development. In this role, you will be responsible for creating and executing innovative marketing and promotional strategies that drive revenue growth and foster customer loyalty.

Key Responsibilities:

• Customer Feedback Management: Address and resolve customer complaints in a timely and effective manner, ensuring a high level of satisfaction and retention.
• Marketing Strategy Execution: Develop and implement comprehensive marketing initiatives that align with company goals, focusing on increasing market share and brand visibility.
• Promotional Campaigns: Design and execute targeted promotional campaigns that engage customers, driving both new and repeat business.
• Performance Analysis: Monitor and analyze marketing performance metrics, using insights to refine strategies and enhance overall effectiveness.
• Team Development: Collaborate with and mentor team members, fostering an environment of growth, creativity, and collaboration to achieve shared objectives.
• Cross-Functional Collaboration: Work closely with sales, product development, and customer service teams to ensure a cohesive approach to customer satisfaction and market strategies.

Qualifications:

• Proven experience in marketing, customer service, or a related field.
• Strong analytical skills and the ability to derive actionable insights from data.
• Excellent communication and interpersonal skills.
• Demonstrated ability to manage teams and drive results in a fast-paced environment.

Join us in our mission to deliver exceptional customer experiences while maximizing profitability through innovative marketing strategies and effective team development.