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Guest Service Agent – Conrad Orlando – Hilton – Orlando, FL

Company: Hilton

Location: Orlando, FL

Expected salary:

Job date: Wed, 01 Jan 2025 05:04:38 GMT

Job description: The role of a Welcome Coordinator involves welcoming guests, providing information on marketing programs, and ensuring a smooth check-in process. This position requires strong communication skills in English, as well as digital literacy to effectively utilize technology for guest interactions. While a college degree is preferred, high school completion and professional certificates in hospitality or customer service may also be considered. The primary responsibilities include handing out keys, promoting marketing initiatives, providing a welcome packet, and assisting guests with locating their room or accessing a bell for assistance.

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