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Guest Service Agent (Full-Time) – Hilton Orlando Buena Vista Palace – Hilton – Orlando, FL

Company: Hilton

Location: Orlando, FL

Expected salary:

Job date: Thu, 13 Mar 2025 06:15:08 GMT

Job description: The role of a Hotel Front Desk Associate requires a high school diploma or equivalent, excellent English-language skills, proficiency in digital literacy, and a background in hospitality or customer service. Responsibilities include checking guests in and out, assigning rooms, programming electronic keys, promoting marketing programs and services, providing a welcome packet, and ensuring guests are familiar with the property’s amenities and location. The ideal candidate for this position should have strong communication skills, attention to detail, and a friendly and professional demeanor. Professional certifications in hospitality or front desk operations are a plus.

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