Company: Hilton

Location: Orlando, FL

Expected salary: $19.19 per hour

Job date: Wed, 28 May 2025 23:09:44 GMT

Job description:

Job Title: Guest Services Associate

Job Description:

We are seeking a motivated and detail-oriented Guest Services Associate to join our dynamic team. This role offers a unique opportunity to engage in language learning and enhance your digital literacy while supporting our guests in a professional environment.

Key Responsibilities:

• Guest Assistance: Confirm guest information, manage room rates, and guide guests through the selection of rooms based on their preferences.
• Technical Support: Code electronic keys and ensure guest access to their accommodations without issues.
• Marketing Promotion: Actively promote and inform guests about our marketing initiatives, special offers, and additional services available.
• Career Development: Participate in ongoing training programs to earn professional certificates in languages, digital literacy, and customer service excellence.
• Team Collaboration: Work closely with team members to create a welcoming atmosphere and enhance the overall guest experience.

Qualifications:

• Strong communication skills and a passion for helping others.
• Basic computer proficiency; familiarity with hospitality software is a plus.
• Enthusiasm for learning and growing within the industry.
• Ability to work flexible hours, including weekends and holidays.

Join us to advance your skills in a supportive environment focused on career growth and professional development. If you’re ready to contribute to an exceptional guest experience, we encourage you to apply!