Company: Hilton

Location: Orlando, FL

Expected salary: $19.19 per hour

Job date: Sat, 02 Nov 2024 08:40:17 GMT

Job description: A Guest Services Coordinator plays a crucial role in providing exceptional customer service for guests staying at a hotel or vacation rental property. Responsibilities include assigning rooms, coding electronic keys for access, promoting marketing programs and upgrades, providing a welcome packet with information on amenities and services, and ensuring guests are familiar with the location and local attractions. This position requires strong communication skills, attention to detail, and a friendly demeanor to create a positive and memorable experience for guests.