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Guest Service Agent – Waldorf Astoria Orlando – Hilton – Orlando, FL

Company: Hilton

Location: Orlando, FL

Expected salary: $19.5 per hour

Job date: Thu, 17 Oct 2024 02:16:45 GMT

Job description: Hotel Front Desk Clerk

As a hotel front desk clerk, you will be responsible for various tasks such as checking guests in and out, answering phone calls, handling reservations, and providing excellent customer service. You will also be responsible for coding electronic keys, promoting marketing programs, and providing guests with a welcome packet upon arrival.

Requirements for this job include a college degree in hospitality management or a related field, completion of high school, proficiency in English-language learning, digital literacy skills, and potentially professional certificates in hospitality or customer service.

Room rates will vary depending on the season and availability, with options for standard rooms, suites, and deluxe accommodations. Guests can choose from a selection of rooms based on their preferences and budget.

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