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Company: Habitat for Humanity

Location: Toronto, ON

Job description: Job Title: Manager , Family PartnershipsReports To: Director, Family PartnershipsDivision: Family PartnershipsTerms of Employment: Full-Time, Contract 18 months Monday – Friday (9 am –5 pm)Salary: $52,000 – $64,000 / yearLocation: 155 Bermondsey Road, Toronto ON. Habitat GTA currently deploys a hybrid working environment, asking staff to come onsite once (1) per week at minimum.Website: orWho We AreHabitat for Humanity GTA is greater Toronto’s most recognized provider and advocate of solutions that tackle our region’s housing crisis. Our mission is to create a world where everyone has a safe, quality place to live. We focus on creative solutions to address the affordable housing crisis in Toronto, Brampton, Caledon, York Region and Durham Region. With the help of volunteers, donors and community partners, we unlock change for generations by bringing the benefits of home ownership to more people and communities. Since 1988, Habitat GTA has built 23 new communities, empowering more than 500 families.We are a land developer, a home builder, a fundraiser, and a mortgage holder. In support of our homebuilding operations, Habitat GTA operates a retail home improvement store called Habitat ReStore, which sells donated home furnishings, appliances, and renovation materials, with all proceeds helping us build more homes.Habitat GTA is growing. We are an innovative, entrepreneurial social enterprise that has been increasing our capacity for impact each and every year. Together, we are building a better, more inclusive GTA for everyone.The OpportunityThe Manager , Family Partnershipsr, will be responsible for overseeing all aspects of the recruitment and file review process for potential partner families (applicants). This role will handle all aspects of the applicant process, from developing and supporting outreach efforts, to managing the full file review process, to supporting applicants with the mortgage process and ultimately assisting during the signing of required legal contracts with successful applicants. This role will involve direct interaction with potential partner families throughout the review process and will be focused on optimizing the customer experience for our applicant families.The Manager , Family Partnerships will have one direct report, Coordinator, Family Partnerships as well as the management of one volunteer team: the Volunteer Review team. This position will work closely with all members of the Family Partnerships team to ensure the effective processing of potential applicant and the smooth transition of successful partner families into their new Habitat homes.This role will also work closely with the Director, Family Partnerships to provide thought leadership on process improvements within the review process, optimization of our recruitment efforts and mobilizing and growing our relationship with external stakeholders, such as financial institutions and Community Partners. Presentations to community partners and organizations will also be a key area of engagement.Your Impact

• Represent Habitat for Humanity GTA as a Brand Ambassador by modeling our values and guiding principles
• Learn, understand and participate in the Health and Safety Program

• Alongside the Family Partnerships Coordinator(s), oversee the application process and review of potential partner families

• Manage inflow of applications and work with families to ensure complete applications
• Arrange and schedule, virtual or in-person interviews and home tours
• Prepare and present recommended files for review by the Family File Review Committee
• Prepare applications readiness for mortgage lender review and coordinate with Mortgage specialist as required
• Prepare appropriate legal documents and arrange for review with applicant family
• Coordinate the occupancy and closing periods with the Partner families, appropriate lawyers, mortgage specialists and colleagues on the FP team

• Manage team of Volunteer Reviewers

• Manage the process, criteria and priority for the application reviews and volunteer’s review
• Ensure Volunteer team is kept up to date on new Partnerships, projects, policy changes and other meaningful changes to the Habitat GTA Homeownership program.
• Provide training for new volunteers or for new technology implemented by the Family Partnerships team
• Alongside the Director, Family Partnership, and the MarComm team, develop and implement a multi-faceted awareness and recruitment strategy.

• Collaborate with the MarComm team towards utilization of an assortment of marketing channels such as digital, community engagement, partnership creation, print media, media engagement.
• Work with Community Activation Coordinator to build community awareness of the Habitat GTA Homeownership program and foster strong partnerships with community organization and businesses in our communities served.
• Analyze our recruitment process to determine if our outreach efforts are reaching the intended audience
• Additional responsibilities include

• Liaise and strengthen relationships with external stakeholders including but not limited to; developers, lawyers, financial institutions and other sectoral partners
• Working with Executive Lead, Director and Senior Manager on annual business planning and ongoing departmental reporting to CEO, Board of Directors and staff;
• Leading various departmental projects identified through strategic and business planning processes
• Supporting with the review, revision and development of all policies and procedures associated with the department for approval either by the Executive Lead, CEO or Board of Directors;
• Conducting public presentations and informational based communication to a variety of audiences both virtually and in-person.
• A commitment to continued process improvement and optimization with a focus on efficiency and the customer experience
• Other departmental task/duties, as assigned.

What You Bring

• Experience with managing complex programs, requiring real-time decision making and supporting staff
• Comfortable in engaging with internal and external stakeholders, at various levels, in a professional and knowledgeable manner
• Forward thinking, innovative and focussed on process improvement
• Excellent organizational and time management skills
• Excellent communication skills, both written and oral
• Comfortable delivering presentations to small or medium sized groups, both in-person and virtually
• Experience in handling customer enquiries and complaints with a focus on customer service
• Ability to work within a team environment and coordinating with team members from other departments
• Proficiency in Microsoft office suite: Teams, Excel, Word, PowerPoint
• Desire to make an impact in the lives of families and the drive to grow with this fast-paced organization

Assets (though not required)

• Knowledge of Sales Force
• Understanding of volunteer engagement
• Experience volunteering at Habitat for Humanity
• Experience working or volunteering in the non-profit or charitable sector

Why Join Us?

• A meaningful opportunity to make a difference in your local community and to have first-hand contact with the families whose lives are transformed by our work
• The pride of being part of a highly respected, high profile global charity
• A stimulating, fast paced professional opportunity in a team of like-minded ‘world-changers’
• Comprehensive health and dental benefits
• RRSP eligibility
• Flexible work arrangements
• Internal job mobility and developmental opportunities
• Wellness initiatives including EAP and corporate gym membership rate with Goodlife Fitness

Your ApplicationIf you are ready to make a change in your local community and become a part of our team at Habitat for Humanity GTA, click on the Apply button within this posting or click on our Careers Page to find more:Your Future at Habitat for Humanity GTA Awaits.Applicants must be eligible to work in Canada throughout the duration of their employment with Habitat for Humanity GTA. Proof of eligibility will be required.Habitat for Humanity GTA is committed to creating a diverse environment and is proud to be an equal opportunity employer.Don’t meet every single requirement? Women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Habitat, we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role, but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.Habitat for Humanity GTA is committed to ensuring a barrier-free, accessible and inclusive work environment. We welcome and encourage applications from people with disabilities. Upon individual request, we will endeavor to remove barriers to the hiring process to accommodate candidates with disabilities, providing the applicant has met the bona-fide requirements of the employment position. Please inform us should accommodation be required at any point during the recruitment and selection process.As part of our selection process, the successful candidate must receive clearance by a police background check.We thank all applicants for their interest in Habitat for Humanity GTA, however only those selected for an interview will be contacted.
Habitat for Humanity GTA is looking for a Manager, Family Partnerships to oversee the recruitment and file review process for potential partner families. This role involves managing the applicant process, coordinating interviews and home tours, preparing applications for review, and assisting with the mortgage process. The Manager will also manage a team of volunteers, collaborate with the marketing team on recruitment strategies, and strengthen relationships with external stakeholders. The ideal candidate will have experience in program management, excellent communication skills, and a desire to make a positive impact. The position offers a meaningful opportunity to contribute to the local community, with benefits including health and dental coverage, RRSP eligibility, and flexible work arrangements. Habitat for Humanity GTA is committed to creating a diverse and inclusive work environment, encouraging candidates from all backgrounds to apply.
Quality Assurance Specialist

The Quality Assurance Specialist will be responsible for ensuring products meet the necessary quality standards set by the company. This individual will conduct audits and inspections, identify quality issues, and work with the production team to implement corrective actions. The ideal candidate will have prior experience in quality assurance, strong attention to detail, and excellent communication skills. This role requires a proactive mindset and the ability to work independently. A background in food manufacturing or a related field is preferred.

Expected salary: $52000 – 64000 per year

Job date: Wed, 03 Apr 2024 22:40:57 GMT