Company: Marriott

Location: Orlando, FL

Expected salary:

Job date: Thu, 07 Aug 2025 22:25:18 GMT

Job description:

Job Title: Senior Operations Manager

Job Description:

We are seeking a highly experienced Senior Operations Manager with a strong background in management operations, sales, and marketing. The ideal candidate will have at least 8 years of experience in related professional areas and possess a degree in Management or a related field. This role is crucial for driving the company’s strategic objectives while managing operational efficiency and enhancing customer satisfaction.

Core Work Activities:

1. Strategic Management:

   • Develop and implement operational strategies that align with the company’s goals.
   • Monitor market trends and adapt strategies to remain competitive.

2. Team Leadership:

   • Lead and motivate cross-functional teams, ensuring that all members are aligned with our goals.
   • Foster a culture of high performance and continuous improvement among staff.

3. Sales and Marketing Coordination:

   • Collaborate closely with sales and marketing teams to create integrated strategies that drive revenue and market share.
   • Analyze market research and sales data to inform decisions and promotional strategies.

4. Operational Excellence:

   • Oversee daily operations to ensure efficiency and effectiveness in all processes.
   • Implement KPIs to measure success in operational performance and adjust strategies as needed.

5. Customer Relationship Management:

   • Build and maintain strong relationships with key clients and stakeholders.
   • Ensure a high level of customer service and satisfaction across all touchpoints.

6. Budget Management:

   • Prepare and manage budgets, ensuring resources are allocated effectively and aligned with initiatives.
   • Analyze financial statements and metrics to guide operational decision-making.

Qualifications:

• Bachelor’s degree in Management or related field; Master’s degree preferred.
• Minimum of 8 years of experience in management operations, sales, and marketing.
• Proven leadership track record with the ability to drive results.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.

Join our team and take your career to the next level as we work together to shape the future of our organization!