Company: National Hockey League
Location: Ottawa, ON
Job description: The Ottawa Senators is a dynamic and innovative organization dedicated to driving success through exceptional customer relationship management strategies. We are looking for a motivated and analytical CRM Analyst Intern to join our team and contribute to our efforts in maximizing customer engagement and driving sales initiatives.As a CRM Analyst Intern, you will play a pivotal role in supporting our Sales and Marketing teams by utilizing Salesforce/KORE to manage customer relationships and drive new leads into the sales funnel. You’ll collaborate with various departments, become the in-house KORE expert, and ensure that our CRM tools are effectively optimized for maximum performance.DurationThis is a full-time internship placement from September – December 2024Essential Functions
- Utilize SalesForce/KORE and support ticketing, premium, and sponsorship related campaigns to manage existing customers and drive new leads into the sales funnel.
- Act as the primary liaison between the data team and corporate/premium sales teams to become the in-house KORE expert and ensure that KORE is being maximized to it’s full potential and is up to date with accurate inventory and rate cards.
- Monitors the sales contract process to ensure timely execution and completeness of information, verifying that the needs of all stakeholders are being met. (BI, Management, Sales, Service, Finance and Legal)
- Assist with management of the Salesforce/KORE CRM platform including ongoing support requests and administrative needs of users. Manage database access, administer, and configure CRM users including user profiles and permissions.
- Management of sales campaigns and dashboards in Salesforce/KORE. Create sales opportunities within campaigns for business development representatives to maintain or generate revenue.
- Create workflows, processes, and validation rules to aid in business process. Create automation for repeating database tasks.
- Responsible for the efficient capture, maintenance, hygiene, and integrity of SSE data.
- Leverage all potential data capture channels via contests, website, email, events, and surveys to support strategies to continually grow the Senators CRM and move leads from prospect to purchase to loyalty..
Requirements
- Must be enrolled in a university co-op or college program requiring a placement for credit
- Organized and detail oriented
- Ability to work under pressure
- Previous experience or coursework related to customer relationship management or data analysis is a plus.
- Familiarity with Salesforce or other CRM platforms is advantageous.
- Strong analytical skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a team-oriented environment.
- Good knowledge of Microsoft programs (i.e. Word, PowerPoint, Excel, Outlook)
Application deadline: August 12, 2024We would like to thank all applicants for applying; however, only those applicants selected for an interview will be contacted. Applications received will be maintained on file for a period of 6 months and may be referenced for future staffing requirements.Senators Sports & Entertainment supports the goals of Ontario Regulation 191/11 – Integrated Accessibility Standards and is pleased to accommodate applicants who have a disability during the recruitment process. Please inform the Human Resources Department at 613-599-0250 if you require a disability related accommodation in order to participate in the recruitment process.SSE is committed to building an inclusive process that respects the dignity and independence of people with disabilities.
The Ottawa Senators are seeking a CRM Analyst Intern to join their team from September to December 2024. The intern will work with Sales and Marketing teams using Salesforce/KORE to manage customer relationships and drive sales initiatives. Responsibilities include managing existing customers, generating new leads, and ensuring CRM tools are optimized. Applicants must be enrolled in a university program, have strong analytical skills, and familiarity with Salesforce or other CRM platforms. Applications are due by August 12, 2024. The organization is committed to accommodating applicants with disabilities during the recruitment process.
Job Description
We are currently seeking a dedicated and experienced Sales Manager to lead our sales team. The successful candidate will be responsible for managing a team of sales representatives, setting sales goals, developing sales strategies, and driving revenue growth. The Sales Manager will also be responsible for training and mentoring team members, identifying new business opportunities, and maintaining strong relationships with clients.
Responsibilities:
– Lead, motivate, and manage a team of sales representatives
– Develop and implement sales strategies to achieve revenue goals
– Monitor team performance and provide coaching and feedback as needed
– Identify new business opportunities and develop relationships with clients
– Conduct market research to stay informed about industry trends and competition
– Collaborate with other departments to ensure smooth operations and customer satisfaction
– Prepare sales forecasts and reports for upper management
– Stay up-to-date on product knowledge and industry developments
– Attend industry conferences and events to network and build connections
Qualifications:
– Bachelor’s degree in Business Administration, Sales, Marketing, or related field
– Proven experience in sales management or a similar role
– Strong leadership and communication skills
– Excellent analytical and problem-solving abilities
– Ability to work in a fast-paced environment and meet deadlines
– Proficient in Microsoft Office and CRM software
– Strong negotiation and presentation skills
– Willingness to travel as needed
If you are a results-driven Sales Manager with a passion for leading teams and exceeding sales targets, we want to hear from you. Apply now to join our dynamic team and take your career to the next level.
Expected salary:
Job date: Wed, 31 Jul 2024 22:56:38 GMT
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