Company: Dream

Location: Toronto, ON

Job description: Description :Dream is looking to welcome its latest Enterprise Applications Support Intern – Summer & Fall 2024 (8 Months)We are always looking for the best and brightest to join our thriving community, and the Dream team is looking to hire an Enterprise Applications Support Intern for 8 months from September 2024 to April 2025.Who am I?Don’t worry, we won’t make you do coffee runs or photocopy. As the successful candidate you are not afraid to get out of your comfort zone, whether it is taking on new tasks or actively participating and collaborating in our meetings. You have been steadily deepening your knowledge in the field of business technology and want to work with a company that has an environment where your knowledge and skills can be applied and developed.We want you on board because you are keen on learning from and working with our dynamic team. In other words, we care about bringing in an entrepreneurial thinker who is looking for opportunities to learn, work hard, and have fun.What experience will I gain?Below are some of the primary responsibilities you will be taking on in this role:

• Manage or monitor service desk incidents of ERP Business Analyst queue
• Handle first level support for all enterprise applications.
• Participate in end-to-end operational support and project delivery related activities.
• Exposure to JD Edwards and many other cloud-based applications.
• Develop skills for business requirement gathering, analysis, solution design, testing, training and solutions delivery.

What type of experience do I have?In addition to being able to showcase your collaborative mindset and positive attitude, you need to be currently enrolled in an undergraduate or graduate program, with a focus on Business or Accounting.The following are your keys to your success with us:

• Being diligent and detail oriented when preparing deliverables
• Being driven to continuously learn from experiences and seek out feedback and development opportunities\Working hard and smart to meet demands and deadlines at key times of pressure
• You have experience with a previous customer service or support role.
• You have excellent troubleshooting abilities as well as the ability to learn new concepts, products, and technologies quickly.
• You have exceptional technical aptitude that allows you to understand and interact with new systems quickly.
• Being a strong team player and supporting the achievement of collective goals
• Utilizing strong problem-solving skills to develop solutions to key issues
• Strong interpersonal and communication skills (e-mail and verbal)

Who are we?Dream is one of Canada’s leading real estate companies, with over $25 billion in assets under management across five Toronto Stock Exchange (“TSX”) listed trusts and numerous partnerships across North America and Europe. We develop, manage, and invest in master-planned communities, income properties, and urban intensification, and develop land and residential assets in Western Canada.Our employees are the heart and soul of our business performance, which is why we believe in putting people first. We look forward to hearing from you, but please note; due to the high volume of applications, only candidates who qualify will be contacted.Dream Unlimited is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process.
Dream is hiring an Enterprise Applications Support Intern for an 8-month position from September 2024 to April 2025. The successful candidate will handle first level support for enterprise applications, participate in project delivery activities, and gain exposure to various cloud-based applications. The ideal candidate is currently enrolled in a Business or Accounting program, has excellent troubleshooting abilities, technical aptitude, and strong communication skills. Dream is a leading real estate company with over $25 billion in assets under management and values workplace diversity.
Job Description

Position: Customer Service Representative

Location: Mississauga, ON

Salary: $18.00- $22.00 per hour

Our growing e-commerce company is looking for a Customer Service Representative to join our team in Mississauga, ON. The ideal candidate will be responsible for providing exceptional customer service to clients and assisting with order processing, resolving customer inquiries and complaints, and ensuring customer satisfaction.

Responsibilities:
– Handle incoming customer inquiries via phone, email, and chat
– Process customer orders and provide status updates
– Resolve customer complaints and issues in a timely fashion
– Maintain accurate records of customer interactions and transactions
– Collaborate with other team members to ensure a positive customer experience
– Provide feedback to management on customer trends and issues

Qualifications:
– High school diploma or equivalent
– 2+ years of customer service experience
– Excellent communication skills, both verbal and written
– Proficiency in Microsoft Office and CRM software
– Ability to multitask and work in a fast-paced environment
– Strong problem-solving skills and attention to detail

If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we encourage you to apply for this Customer Service Representative position in Mississauga, ON. We offer competitive pay and benefits, as well as opportunities for career growth and development. Apply now to join our team!

Expected salary:

Job date: Wed, 14 Aug 2024 05:08:08 GMT