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IT Product Owner/Business System Analyst – LanceSoft – Toronto, ON

Company: LanceSoft

Location: Toronto, ON

Expected salary:

Job date: Sat, 01 Feb 2025 01:55:38 GMT

Job description: Description:

  • Business group: Client Engineering – Microservices
  • Project: To support the project delivery of Bill 64 Marketing Opt Out, as well as other BAU work within the MicroServices Business Architecture team.

Responsibilities:

  • Working on enhancement to applications – on front end, microapps – and a vendor application of book of record for marketing preferences, campaign related flows, customer targeting apps
  • May be picking up some investment related project
  • Coordinating between different teams – application teams, campaign systems, microservices
  • Will need to do some status reporting to senior leadership, progress checking
  • Need a dedicated resource who can take on both technical product owner/ BSA / delivery role / project manager responsibilities
  • Collaborate with Senior Development Managers to align project timelines and forecast team capacity
  • Prioritize backlogs items from various sources (Product, Engineering, Support); Ensure there is a balance between project delivery and non-project driven priorities
  • Analyze and develop technical requirements based on solution documentation
  • Ensure integrity of the business and technical requirements in the end-to-end customer journey
  • Drive joint application design solutioning sessions with our architecture, development, and security architecture teams that inform high-level estimates for large and medium-sized incoming initiatives
  • Facilitate requirements gathering and design sessions with multiple stakeholders to extract
  • requirements, and turn them into use cases, user stories, sequence diagrams, etc. to meet
  • development and stakeholder needs
  • Create, refine and maintain the product backlog and associated deliverables; release backlog with forecasted delivery timelines
  • Bridge the gap between business and IT, ensuring common understanding and IT/Business
  • alignment of both functional (for business needs) and non-functional requirements (such as
  • reporting, performance, interfaces, and constraints.)
  • Help improve and drive our engineering practices by providing valuable inputs and suggestions as to what works well and what can be done better

Candidate Requirements/Must Have Skills:

  • 8+ years of relevant IT experience
  • 5+ years’ experience as IT Product Owner and/or Business System Analyst
  • Experience of coordinating multiple teams, fostering collaboration among the teams, and driving results
  • Experience with system integrations
  • Experience with front-end customer facing applications and/or mobile apps

Nice-To-Have Skills:

  • Experiences from an ecosystem /organization with similar complexity
  • Has both technical and non-technical backgrounds (e.g. Developer + BSA / Product Manager / Project Manager)
  • Campaign management/delivery experiences
  • Investment project experience
  • Experience with APIs

Education:

  • Bachelors in technical field

Best VS. Average Candidate:

  • Candidates from all industries will be considered as long as the experiences is in an ecosystem with similar complexity
  • Banking experiences is NOT a must have, though experience from digital banking would be an asset
  • If they have experience doing digital banking (even personally) will be good so they have a basic understanding
  • Experience of working with senior leadership – not just a PMO
  • Need to understand the technical aspects and hands on support the team
  • Both technical and non-technical backgrounds (e.g. Developer + BSA / Product Manager / Project Manager) will be good to have
  • Right attitude and mindset of wanting to learn new things.

Summary:
The Client Engineering – Microservices business group is looking for a dedicated resource to support the delivery of the Bill 64 Marketing Opt Out project and other business-as-usual work. The responsibilities include working on application enhancements on the front end, coordinating between different teams, and providing status reporting to senior leadership. The ideal candidate should have 8+ years of IT experience, experience as an IT Product Owner/Business System Analyst, and experience with system integrations and front-end customer facing applications. Nice-to-have skills include campaign management/delivery experience, investment project experience, and experience with APIs. A bachelors in a technical field is required. Candidates with experience in a complex ecosystem, digital banking experience, and experience working with senior leadership will be preferred. Both technical and non-technical backgrounds are desirable, with a willingness to learn new things.

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