Company: JRoss Recruiters

Location: Toronto, ON

Job description: Description

• Loyalty Program Development: Design, implement, and manage customer loyalty programs that align with our brand values and business goals. Continuously evaluate and optimize program performance to enhance customer satisfaction and retention.
• Digital Engagement Strategies: Develop and execute digital engagement strategies across social media, email marketing, mobile apps, and other digital channels. Leverage data-driven insights to personalize customer interactions and improve engagement metrics.
• Customer Journey Mapping: Analyze and optimize the customer journey to ensure a seamless and enjoyable experience across all touchpoints. Collaborate with cross-functional teams to enhance the digital experience and address any pain points.
• Data Analysis and Reporting: Monitor and analyze customer data, engagement metrics, and program performance. Generate insights and reports to inform decision-making and drive continuous improvement.
• Collaboration: Work closely with marketing, sales, and IT teams to ensure alignment of loyalty and digital engagement initiatives with broader business objectives. Collaborate with external partners and vendors to enhance program offerings and capabilities.
• Innovation and Trends: Stay up-to-date with industry trends, emerging technologies, and best practices in customer loyalty and digital engagement. Identify opportunities to incorporate new tools and strategies to enhance our programs.

Requirements

• Bachelor’s degree in Marketing, Business, or a related field.
• 5+ years of experience in customer loyalty, digital marketing, or customer engagement roles, preferably in a retail environment.
• Proven track record of designing and managing successful customer loyalty programs.
• Strong understanding of digital marketing channels, including social media, email, and mobile apps.
• Proficient in data analysis and using analytics tools to drive decision-making.
• Excellent project management skills with the ability to manage multiple initiatives simultaneously.
• Creative thinker with a passion for innovation and customer-centric solutions.
• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.

Corporate Culture

• Competitive salary and benefits package.
• Opportunity to work with a dynamic and forward-thinking team in a leading retail company.
• Career growth and development opportunities.
• A supportive and inclusive work environment.
• Hybrid work environment.

Position TypePermanent
This content describes a job opportunity for a Loyalty Program and Digital Engagement Manager. The role involves developing and managing customer loyalty programs, implementing digital engagement strategies, analyzing customer data, collaborating with teams, and staying current on industry trends. Requirements include a Bachelor’s degree, 5+ years of experience, and proficiency in digital marketing and data analysis. The company offers competitive salary and benefits, career growth opportunities, and a supportive work environment with a hybrid work environment.
Job Description:

We are currently seeking a dynamic and experienced Office Manager to join our team. This individual will be responsible for overseeing and coordinating all office operations, including managing administrative staff, implementing office policies and procedures, and handling day-to-day operations. The ideal candidate will have strong leadership skills, excellent communication abilities, and a proven track record of effectively managing office environments.

Key responsibilities include:
– Coordinating and overseeing all administrative activities within the office
– Managing office staff and delegating tasks as needed
– Developing and implementing office policies and procedures
– Handling budgeting and financial operations for the office
– Managing office supplies and inventory
– Communicating with clients, vendors, and other stakeholders
– Ensuring compliance with all relevant regulations and standards

Qualifications:
– Bachelor’s degree in Business Administration or related field
– Proven experience in office management or a related field
– Strong leadership and problem-solving skills
– Excellent communication and interpersonal abilities
– Proficiency in Microsoft Office applications
– Knowledge of office management software (e.g., Excel, QuickBooks)
– Ability to multitask and prioritize tasks effectively

If you are a motivated and detail-oriented individual with a passion for office management, we encourage you to apply for this exciting opportunity. A competitive salary and benefits package will be offered to the successful candidate.

Expected salary:

Job date: Sun, 11 Aug 2024 04:44:58 GMT