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JRoss Recruiters – Ecommerce Optimization/Operations Manager – Luxury Apparel – Toronto, ON

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Company: JRoss Recruiters

Location: Toronto, ON

Job description: Description

Operations

  • Assume full ownership of Ecommerce KPIs including the following: revenue, time to purchase,
  • conversion rate, retention and acquisition targets, number of items per cart, cart value,
  • returning customer rate
  • Manage, supervise, provide direction and quality control for day-to-day operations to ensure
  • objectives are met for the following: Ecommerce Product Upload, Product Merchandising,
  • Inventory Control and Website UX/UI (Website Operations), and Virtual Styling & Community
  • Development
  • Optimize ecommerce processes to ensure organizational goals such as product speed to market,
  • customer experience and revenue growth is met
  • Support the company in its transition to an omnichannel business with appropriate integrations
  • between physical and digital business
  • Manage Shopify store, ensuring implementation of front-end updates to aspects such as frontend UX/UI, product pages, landing pages, collection pages, SEO and roster of Shopify Apps
  • Ongoing monitoring of competitors to provide recommendations on best practices for ecommerce

People

  • Develop the ecommerce team through management team member dashboards which includes
  • optimizing each team member and overall team’s KPIs, as well as goal setting to achieve
  • organizational objectives
  • Build out technical roadmaps and manage cross-functional workflow with operational, creative
  • and development resources
  • Manage short-term contract employees and tactical support as needed

Strategy

  • Collaborate with the Digital Marketing team to execute strategies relevant to the growth of their digital presence and brand, and online customer community (i.e. personalization,
  • client segmentation, retention, acquisition and optimization)
  • Provide necessary input into seasonal buys to ensure brand-aligned product appropriate for
  • ecommerce is secured
  • Drive website to achieve revenue goals and growth by leveraging industry best practices,
  • technology trends, marketing ideas and consumer behaviour
  • Scope, plan and execute initiatives that contribute to the growth and scaling of the ecommerce
  • business, brand and the optimization of Customer Journeys

Requirements

Technical Skills

  • 3-5 years Ecommerce management experience, including people management for women’s luxury fashion retail (required).
  • Ecommerce business reporting: Data analysis, strong understanding of Ecommerce KPIs – e.g., Sales Reporting, Digital and Performance Marketing Reporting (required)
  • Website development project management with a focus on UX / UI design (required)
  • Shopify platform (required)
  • HTML / CSS / Liquid (preferred)
  • Financial planning and budgeting
  • Competitive benchmarking
  • Project management, planning and execution (required)
  • Microsoft Office 365 Suite, Asana

Knowledge and Experience

  • CRO, SEO Management (required)
  • Ecommerce Merchandising strategy (required)
  • Content development for a luxury brand or retailer ideal
  • Content creation and management
  • Customer Experience (CX), Customer Journey and Mapping (CJM) (preferred)
  • Robust and demonstrable interest in fashion, luxury fashion

Required Skills and Abilities

  • An innovative, entrepreneurial mindset
  • A “work hard but work smart” approach
  • A digital mindset with a keenness to leverage technology for productivity improvements
  • Strategic and tactical thinking
  • Structured problem solving
  • Stakeholder management
  • Cross-functional, collaborative, and inclusive approach to working
  • Project execution and delivery resilience
  • Predisposition to continuous professional development

Corporate Culture

You will be surrounded by warm, enthusiastic people who maintain and are motivated by a curiosity for continuously improving what they do as a business. You will work together with as one team – to create lasting, extraordinary relationships with each other and their customers.

Benefits:

They offer a comprehensive benefit program, from medical and dental to clothing discounts and packages.

Diversity and Inclusion:

They see people as the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that their employees invest in their work represents a significant part of not only their culture but their reputation and the company’s achievement as well. They embrace and encourage their employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.

  • Respectful communication and cooperation between all employees.
  • Teamwork and employee participation, permitting the representation of all groups and employee perspectives.
  • Work/life balance through flexible work schedules to accommodate employees’ varying needs.

Position Type

Permanent
The content describes the responsibilities, requirements, and corporate culture of an Ecommerce Operations Manager position in the luxury fashion retail industry. The role involves managing and optimizing ecommerce operations, developing the ecommerce team, collaborating with the digital marketing team, and executing strategies for revenue growth. The position requires technical skills and experience in ecommerce management, website development, and Shopify platform. Additionally, the company emphasizes diversity, inclusion, and a respectful work environment. The position is permanent and offers a comprehensive benefit program.
Title: Service Technician

Location: Toronto, ON

Company: Sewells Paving Ltd

Salary: $18.00 to $25.00 hourly (to be negotiated) for 40 hours per week

Terms of employment: Permanent employment, Full time

Start date: As soon as possible

Job requirements

Languages: English

Education: Secondary (high) school graduation certificate or equivalent experience

Experience: 3 years to less than 5 years

Specific Skills:

– Adjust equipment and repair or replace defective parts
– Clean, lubricate and perform other maintenance work
– Service attachments and working tools
– Verify and repair electronic and hydraulic systems, diagnose faults and malfunctions
– Inspect and test mechanical units
– Assemble and maintain physical structures

Additional Skills:

– Instruct apprentices
– Keep maintenance reports and documentation
– Write service reports

Work Conditions and Physical Capabilities:

– Physically demanding
– Manual dexterity
– Hand-eye co-ordination
– Ability to distinguish between colours
– Combination of sitting, standing, walking
– Bending, crouching, kneeling

Work Location Information:

– In shop

Personal Suitability:

– Team player
– Reliability

How to apply

By email:

info@sewells.ca

By mail:

Selwyn Sewell
7 Mullin Street
Uxbridge, ON
L9P 1L7

Expected salary:

Job date: Fri, 19 Jan 2024 23:07:12 GMT

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