Company: Kanopi Studios
Location: Vancouver, BC
Job description: , consultative solution to meet the prospective client’s website project needs. You will work with the Sales Manager and members… and reports to the Sales Manager. Responsibilities Intake and assess client needs to align with Kanopi Sales’ quarterly…
The content describes a consultative approach to meeting a prospective client’s website project needs. The focus is on working with the Sales Manager and team to understand and align with the client’s needs, and to report to the Sales Manager. Responsibilities include assessing client needs to align with the sales team’s goals.
Title: Customer Support Specialist
Location: Vancouver, BC
Job Type: Full-time
Salary: Competitive
We are seeking a Customer Support Specialist to join our team in Vancouver, BC. The successful candidate will be responsible for providing exceptional customer service and support to our clients. Responsibilities will include answering customer inquiries, resolving issues, and providing technical support for our products and services. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work under pressure in a fast-paced environment. This role offers a competitive salary and the opportunity to work with a dynamic and growing team.
Responsibilities:
– Provide exceptional customer service and support to clients
– Answer customer inquiries via phone, email, and chat
– Resolve customer issues and technical problems
– Document customer interactions and maintain accurate records
– Collaborate with other teams to ensure customer satisfaction
– Stay up-to-date on product knowledge and industry trends
Qualifications:
– 2+ years of customer service experience
– Excellent communication and interpersonal skills
– Strong problem-solving abilities
– Ability to work in a fast-paced environment and handle multiple tasks
– Technical support experience is a plus
– Bachelor’s degree or equivalent experience is preferred
If you are a customer-focused professional with a passion for delivering exceptional service, we want to hear from you. Apply now to join our team in Vancouver, BC!
Expected salary: $58000 – 76338 per year
Job date: Sat, 03 Feb 2024 04:38:36 GMT
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