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L4 Design (Senior Customer Journey Manager) – Telus – Toronto, ON

Company: Telus

Location: Toronto, ON

Expected salary: $92000 – 138000 per year

Job date: Thu, 14 Aug 2025 06:41:35 GMT

Job description: journeys-shaping our digital North Star and ensuring it integrates seamlessly with all channels to deliver truly omnichannel… driving force behind a portfolio of customer journeys, collaborating across product, channel, operations, marketing

The content emphasizes the importance of shaping a cohesive digital strategy, referred to as the “digital North Star.” This strategy focuses on creating integrated customer journeys across various channels to deliver a truly omnichannel experience. It highlights collaboration among different teams—including product, channel, operations, and marketing—as a key driving force behind effective customer engagement.

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