Company: 360insights

Location: Whitby, ON

Job description: The role is full-time during the Summer, with the potential to stay on part-time after September

• Pay transparency

Our salary ranges are determined by role, level, and location. The range displayed on our job posting reflects the minimum and typical maximum target for new hire salaries for the position, it does not reflect the maximum salary for the role over time. Within the range, individual pay is determined by job-related skills and experience demonstrated during the interview process.The Learning & Development Intern will support team growth by assisting with onboarding training, coordinating development workshops and events, and contributing to learning platform enhancements. They will also aid in research to stay updated on industry trends. This role offers valuable experience and a chance to impact our team’s professional development in a dynamic environment.What you will be doing:

• Key responsibilities include:
• Support New Team members during onboarding
• Coordinate virtual and in person events and activities (workshops, sessions, huddles)
• Support the creation and build of 2 priority projects though research and assigned tasked where needed
• Support and maintain the Learning and Development platforms
• Attend and observe internal meetings
• Create and review reporting from our L&D platforms
• Support and maintain the mentorship platform
• Create and publish learning and development news articles in our internal communication portal
• Assist with best practice research, providing insight into L&D trends and learning technology
• Support internal teams with building of training resource materials

What will you bring to this role:

• Strong communication and interpersonal skills.
• Excellent organizational abilities and attention to detail.
• Proficiency in Microsoft Office Suite and familiarity with learning management systems is a plus.
• Ability to work independently and collaboratively in a fast-paced environment.

Demonstrated interest in learning and development principles and trendsWhy 360?Here at 360insights you will be a part of a fast-paced global technology company that is innovating and leading in the channel incentives and insights industry. You will be helping us to deliver great solutions for some of the world’s most recognizable brands all within an inspiring and inclusive culture that has certified us as a Great Place to Work® in Canada, the USA and the UK.At 360insights, we take pride in being a people-first organization, dedicated to fostering a vibrant values-based and inclusive culture. Our commitment to this ethos is reflected in our day-to-day operations and interactions with both team members and clients. Embracing a people-focused approach entails the following principles:Diversity and Inclusion: We wholeheartedly welcome individuals from all walks of life to join our team. 360insights is committed to providing equal employment opportunities to people of every race, religion or belief and ethnic origin, regardless of age, disability, sexual orientation, or gender identity. You can find out more about our DEIB Vision on our website. We encourage applications from individuals with disabilities, and accommodations are available upon request for candidates participating in all stages of the selection process.Experiences that create growth. Growth that creates experiences: At 360insights, every facet of our business presents opportunities for personal and professional development, allowing you to explore diverse disciplines and rewarding work experiences. Our commitment to growth is supported by robust Learning and Development (L&D) initiatives and mentorship programs, ensuring that you have the tools and support needed to thrive and grow as an Insighter.
The role being offered is a full-time position during the Summer, with the possibility of transitioning to part-time after September. The salary ranges are determined based on role, level, and location, with individual pay determined by skills and experience. The Learning & Development Intern will assist with onboarding, workshops, research, and platform enhancements. Key responsibilities include supporting new team members, coordinating events, research projects, maintaining platforms, and creating learning materials. Candidates should have strong communication skills, organizational abilities, proficiency in Microsoft Office, and an interest in learning and development principles. 360insights is a global technology company focused on channel incentives and insights, with a commitment to fostering an inclusive and people-first culture that encourages growth and development.
JOB DESCRIPTION

Position: Customer Service Representative

Location: Toronto, Ontario

Salary: $18 per hour

Our company is looking for a Customer Service Representative to join our team in Toronto. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to ensure customer satisfaction.

Responsibilities:
– Answering customer inquiries via phone, email, and live chat
– Providing product information and recommendations
– Resolving customer complaints and issues in a timely manner
– Processing orders and returns
– Maintaining customer records in the database
– Collaborating with other departments to address customer needs

Qualifications:
– High school diploma or equivalent
– 2+ years of experience in customer service
– Strong communication skills
– Ability to multitask and work in a fast-paced environment
– Proficiency in Microsoft Office and CRM software

If you are a customer-centric individual with a passion for providing top-notch service, we would love to hear from you. Apply now to join our team!

Expected salary: $20 per hour

Job date: Thu, 25 Apr 2024 04:53:58 GMT