Company: Humber

Location: Ontario

Job description: Find Your Spot at HumberAt Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education.Humber employees are a diverse group of committed, caring and fun-loving people.We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.If you are interested in working in higher education and are looking to contribute to the largest polytechnic College in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.Job Details:Position Title: Learning Services AssistantStatus: Full-TimeHours: 37.5 hours per weekFaculty/Department: Faculty of Liberal Arts & SciencesCampus/Location: Lakeshore, occasionally at North (This is a hybrid position – the successful applicant must be comfortable working on-campus at minimum three (3) days per week.)Salary: Payband D: $25.86 – $29.96What you will do:Under the direction of the Associate Director, Operations, the Learning Services Assistant provides excellence in front line customer service and clerical support in the Faculty of Liberal Arts and Sciences.The Learning Services Assistant handles telephone and in-person inquiries from students, professors/instructors & staff, applicants and the general public; opens and distributes daily mail and organizes daily courier needs; organizes mailroom, the general office space and kitchen area daily; maintains a professional atmosphere; word processes correspondence; maintains keys and lockers for office use; coordinates and prints business cards; and provides back up for other staff when needed.The incumbent also records and posts notification of class cancellations; organizes, assists with the distribution and collection of surveys and packages; orders & maintains office supplies; maintains master bulletin board; expedites deliveries to the Test Centre, HR and Finance on behalf of the Faculty; manages assignment/internship mailbox; assists with program meetings and special events; assists with packaging of uniforms/name tags for students; books boardrooms/office spaces & orders catering when required.The position will troubleshoot printer station issues and repairs; maintain the stocking of printer stations throughout the Faculty and ensure cleanliness of recycling bins, mailroom, printer stations and general space.QualificationsWhat you bring to the role:Education:The successful candidate will have a minimum of a two (2) year diploma or equivalent in a related area such as education, business or administrationExperience/Skills:

• Minimum one (1) year related experience
• Experience working in a busy office environment and the ability to manage multiple tasks simultaneously
• Ability to work in a diverse, dynamic and multicultural environment
• Experience working with student information systems and/or relatively complex computer information systems
• Ability to take direction and work independently
• Proficient knowledge of MS Office Suite
• High degree of attention and focus to detail
• Strong oral and written communication skills
• Analytical skills
• Conflict management skills

What’s In it for you?

• An opportunity to have an impact with a post-secondary institution, poised to do great things
• Diverse, hard-working, committed team of people who care about each other
• Tools and technology that will allow you to succeed at your job
• Amazing perks
• Highly supportive work culture

At Humber College we don’t just accept difference — we celebrate it! Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber. If your experience is close to what we’re looking for, consider applying and tell us why you are a great candidate for this job. Find your Spot at Humber!We thank you for your interest in working with Humber College. Only applicants selected for an interview will be contacted. Consideration for Support Staff and Academic positions will be given to internal employees in accordance with the respective Collective Agreements.Equity, Diversity and InclusionHumber College is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.AccommodationHumber College is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Talent Acquisition team will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.Anti-Discrimination StatementAt Humber College, all forms of discrimination and harassment are prohibited. All employees and applicants have the right to work in an environment that is free from discrimination and harassment. If you need assistance with concerns related to discrimination and harassment, please contact the Office of Human Rights and Harassment (humanrights@humber.ca).
Humber College offers a diverse, supportive, and inclusive work environment where employees have the opportunity to make a meaningful impact in higher education. They are currently seeking a Learning Services Assistant for the Faculty of Liberal Arts and Sciences. The position involves providing customer service, clerical support, and various administrative tasks. The ideal candidate will have a diploma in a related field, at least one year of relevant experience, and strong communication and organizational skills. Humber College values diversity and inclusion, and is committed to accommodating applicants with disabilities. Discrimination and harassment are strictly prohibited at the college. If this opportunity aligns with your skills and experience, consider applying to join the Humber team.
Position: Customer Service Representative

Location: Toronto, Canada

Company: Confidential

Salary: Competitive

We are seeking a Customer Service Representative to join our team in Toronto. In this role, you will be responsible for providing excellent customer service to our clients. Your main duties will include answering customer inquiries, resolving complaints, and processing orders.

Key Responsibilities:
– Answering customer inquiries via phone, email, and chat
– Resolving customer complaints in a timely and professional manner
– Processing customer orders and providing order status updates
– Providing product information and recommendations to customers
– Collaborating with other departments to ensure customer satisfaction

Requirements:
– Proven customer service experience
– Excellent communication and interpersonal skills
– Ability to multitask and prioritize workload
– Proficiency in MS Office and CRM software
– Strong problem-solving skills

If you are a customer-focused individual with a passion for providing exceptional service, we want to hear from you! Please apply with your resume and cover letter.

Expected salary:

Job date: Wed, 01 May 2024 23:56:48 GMT