Company: Thriveworks

Location: Orlando, FL

Expected salary: $109800 per year

Job date: Thu, 03 Jul 2025 07:09:19 GMT

Job description:

Job Title: Client Service and Scheduling Support Specialist

Job Description:

Join our dynamic team as a Client Service and Scheduling Support Specialist, where your skills will directly contribute to our mission: "We Credential You!" In this role, you’ll be an essential part of our support team, ensuring our clients have a seamless scheduling experience while delivering exceptional customer service.

Key Responsibilities:

• Assist clients with scheduling needs and inquiries, providing clear communication and prompt responses.
• Maintain organized and efficient scheduling systems to optimize client appointments.
• Collaborate with the marketing team to develop customized marketing strategies that resonate with our target audience.
• Provide support during extended hours to accommodate diverse client needs and availability.
• Foster strong relationships with clients, ensuring a personalized and professional approach at all times.
• Exercise autonomy in problem-solving and decision-making, enhancing overall client satisfaction.

Ideal Candidate:

• Excellent communication and interpersonal skills
• Strong organizational abilities and attention to detail
• Proficiency in scheduling and client management software
• A proactive and adaptable attitude, capable of working independently
• Previous experience in client service or administrative roles is a plus

Join us and make a difference in delivering personalized support that empowers our clients. Your contributions will help us extend our reach and enhance our marketing efforts, all while enjoying the autonomy to make your role your own. Apply today!