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Lottery Field Service Technician I (Orlando, FL) – Brightstar Lottery – Orlando, FL

Company: Brightstar Lottery

Location: Orlando, FL

Expected salary: $52458 per year

Job date: Sat, 16 Aug 2025 22:24:31 GMT

Job description:

Job Description: Lottery Operations and Dispatch Coordinator

Company Overview:
Join a leading lottery company renowned for our best-in-class lottery operations, innovative retail and digital solutions, and award-winning games. We are dedicated to providing exciting gaming experiences while maintaining integrity and excellence in all our services.

Position Summary:
We are seeking a highly organized and detail-oriented Lottery Operations and Dispatch Coordinator to support our dynamic team. This role involves managing the flow of operational details related to lottery dispatch, including arrival and departure times, troubleshooting issues, and documenting resolutions. You will also coordinate the delivery of marketing supplies to ensure our retail partners are equipped for success.

Key Responsibilities:

  • Monitor and record arrival and departure times for lottery shipments, ensuring timely and efficient operations.
  • Identify and troubleshoot operational problems, working closely with the Dispatch team to resolve issues quickly and effectively.
  • Maintain detailed records of all dispatch activities and failure resolutions to ensure seamless operations and compliance with company standards.
  • Coordinate the delivery of marketing supplies to retail partners, ensuring they have the necessary materials to promote our lottery games effectively.
  • Collaborate with various departments, including marketing and operations, to streamline processes and enhance the overall efficiency of our lottery services.
  • Support special projects and initiatives aimed at improving our retail and digital offerings.

Qualifications:

  • Proven experience in operations coordination, logistics, or a related field.
  • Exceptional organizational skills with a keen eye for detail.
  • Strong problem-solving abilities and a proactive mindset.
  • Excellent communication skills, with the ability to work collaboratively across teams.
  • Proficiency in relevant software and tools; experience with dispatch systems is a plus.

Join Us:
Be a vital part of our mission to deliver excitement and innovation in the lottery industry. If you are passionate about operations and thrive in a fast-paced environment, we invite you to apply and help us raise the bar in lottery experiences!

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